I have a Intel SR300 but I cannot install the Realsense Camera SR300 Virtual Driver

[GLyse]

I am running Windows 10 18362.175 and I have tried various ways available on the internet, but none succeeded.

[MartyG]

If you have inserted the camera into a USB 3.0 port , the drivers should automatically install over the internet. The SR300 drivers can typically be found in the 'Imaging Devices' and 'Cameras' section of the Windows Device Manager Window. The exact location of the drivers may depend on your particular PC. For example, two of the three drivers might be under 'Imaging Devices' and the third might be under 'Cameras'.

If you think there might be a problem with the driver installation, Windows has a tool called 'Troubleshoot' that can be used to check them and try to fix them if there is a problem. To find it, type 'troubleshoot' into the text box at the bottom of your Windows screen, next to the button where you shut down the PC.

On the Troubleshoot window, select 'Troubleshoot' in the left-side options panel and 'Hardware And Devices' on the right-side. Left-click on the 'Run the troubleshooter' button. Windows will then search for problems with any hardware attached to your PC.

Also, could you tell us please why you think that your installation might have a problem, other than not being able to find the Virtual Driver? For example, have you tried the camera with software that can use it such as the RealSense SDK to confirm whether it can work or not? Thanks!

https://github.com/IntelRealSense/librealsense/releases/

[JesusG_Intel]

As of June 10, 2019, Intel® RealSense™ product support has moved to https://support.intelrealsense.com. All new community posts must be submitted at https://support.intelrealsense.com. If you have existing threads on this Forum that were opened before June 10, 2019 and are not resolved, please re-post your question at https://support.intelrealsense.com. This Forum will continue to be searchable after the cutover.

You will still be able to create questions on this forum but those questions will not receive support from Intel. If you desire Intel support, please go to https://support.intelrealsense.com.