Impossible to install realsense

[EEman2]

Hi.

I would like to know if anyone can help me install the f200 driver realsense for a dell inspiron 14 5000 5459 the installer can not find the camera. Thank you very much in advance.Greetings.

[EEman2]

I have an intel i5 sixth generation will that be the problem?

Thank you very much.

[idata]

Hi Emanuel,

Thanks for reaching out.

Well that's weird, can you try to connect the camera to different USB 3.0 ports?

Did you check the device manager when the camera is connected? You should have the following entries:

If you need more information installing your camera, you can check the following link: https://software.intel.com/en-us/blogs/2015/09/13/detailed-instructions-for-getting-started-with-intel-realsense-app-development https://software.intel.com/en-us/blogs/2015/09/13/detailed-instructions-for-getting-started-with-intel-realsense-app-development

We will be waiting for your reply.

Have a nice day.

Regards,

-Leonardo

[EEman2]

My camera does not support realsense told me the delll team by chat. Thank you very much to all.

[EEman2]

I have a camara 1M HD camera/ Camera, 0.92M

[idata]

Hi Emanuel,

If there is anything else that we can help, just let us know.And I didn't quite understand your last reply.Regards,-Leonardo

[EEman2]

I have a camera model 1M HD camera / Camera, 0.92M and I do not know if it can be installed realsense. Thank you very much.

[idata]

Hi Emanuel,

Well, I think that your camera doesn't support RealSense. If you want to use the RealSense Technology, one of the following cameras: https://software.intel.com/en-us/realsense/sr300camera Intel RealSense Camera SR300, https://software.intel.com/en-us/RealSense/R200Camera Intel RealSense Camera R200 or Intel RealSense Camera F200.You have to make sure that your computer meets the requirements of the camera that you are going to use.I hope you find this helpful.Regards,-Leonardo