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Intel DSA settings - auto-check scan frequency reset after upgrade

BBost
Beginner
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Hallo,

We only want/need manual scanning in Intel DSA so we set auto-check scan frequency to 'Never'.

However after an upgrade/reinstall of Intel DSA this settings seems to revert to the 'default' of Daily.

The program should respect previously defined settings when reinstalling/upgrading.

 

Thanks,

Bavo Bostoen

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AdrianM_Intel
Employee
705 Views

Hello BBost, 

 

Thank you for posting on the Intel® communities.  

 

What is the Intel® Driver & Support Assistant (Intel® DSA) version that was installed?

 

Regards,

 

Adrian M.

Intel Customer Support Technician

A Contingent Worker at Intel

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AdrianM_Intel
Employee
705 Views

Hello BBost, 

 

Were you able to check the previous post?

 

Let me know if you need more assistance. 

 

Regards,

 

Adrian M.

Intel Customer Support Technician

A Contingent Worker at Intel

 

 

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BBost
Beginner
705 Views

Hallo, I'm pretty sure it was during the upgrade to the most recent one, but nog 100% sure.

If you try this on your end, do the selections stay the same during upgrade?

Best,

Bavo

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AdrianM_Intel
Employee
705 Views

Hello BBost,

 

Thank you for your reply.

 

I was testing this behavior on my end but the issue did not happen to me.

 

I tested the latest Intel® Driver & Support Assistant 20.1.5.6 version, so my recommendation will be the following:

 

Clean installation of the application:

 

  1. Uninstall the existing Intel® Driver & Support Assistant (Intel® DSA) tool in the system using the Uninstaller tool
  2. Download and install the latest Intel® DSA version.

 

 

Best regards,

 

Adrian M.

Intel Customer Support Technician

A Contingent Worker at Intel

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AdrianM_Intel
Employee
705 Views

Hello BBost

 

Were you able to check the previous post? 

 

Let me know if you need more assistance. 

 

Best regards,

 

Adrian M.

Intel Customer Support Technician

A Contingent Worker at Intel

 

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AdrianM_Intel
Employee
705 Views

Hello BBost

 

We have not heard back from you, so we will close this inquiry. If you need further assistance, please post a new question. 

 

Best regards,

 

Adrian M.

Intel Customer Support Technician

 

 

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