Intel DSA settings - auto-check scan frequency reset after upgrade

[BBost]

Hallo,

We only want/need manual scanning in Intel DSA so we set auto-check scan frequency to 'Never'.

However after an upgrade/reinstall of Intel DSA this settings seems to revert to the 'default' of Daily.

The program should respect previously defined settings when reinstalling/upgrading.

Thanks,

Bavo Bostoen

[AdrianM_Intel]

Hello BBost, 

Thank you for posting on the Intel® communities.  

What is the Intel® Driver & Support Assistant (Intel® DSA) version that was installed?

Regards,

Adrian M.

Intel Customer Support Technician

A Contingent Worker at Intel

[AdrianM_Intel]

Hello BBost, 

Were you able to check the previous post?

Let me know if you need more assistance. 

Regards,

Adrian M.

Intel Customer Support Technician

A Contingent Worker at Intel

[BBost]

Hallo, I'm pretty sure it was during the upgrade to the most recent one, but nog 100% sure.

If you try this on your end, do the selections stay the same during upgrade?

Best,

Bavo

[AdrianM_Intel]

Hello BBost,

Thank you for your reply.

I was testing this behavior on my end but the issue did not happen to me.

I tested the latest Intel® Driver & Support Assistant 20.1.5.6 version, so my recommendation will be the following:

Clean installation of the application:

1. Uninstall the existing Intel® Driver & Support Assistant (Intel® DSA) tool in the system using the Uninstaller tool. 
2. Download and install the latest Intel® DSA version.

Best regards,

Adrian M.

Intel Customer Support Technician

A Contingent Worker at Intel

[AdrianM_Intel]

Hello BBost

Were you able to check the previous post? 

Let me know if you need more assistance. 

Best regards,

Adrian M.

Intel Customer Support Technician

A Contingent Worker at Intel

[AdrianM_Intel]

Hello BBost

We have not heard back from you, so we will close this inquiry. If you need further assistance, please post a new question. 

Best regards,

Adrian M.

Intel Customer Support Technician