Unable to download java applet using Chrome 79 in RMM: Failed - Bad Certificate

[Paul4]

My entire company is no longer able to remotely manage our servers using Chrome 79. When I click the "Launch Console" button, the popup appears, but the download errors out with "Failed - Bad Certificate". I also see "Failed - File Incomplete" if I try it on a fresh install in Windows 10 (default chrome settings). If I switch to use the latest Firefox, it works fine.

We have hundreds of Intel servers and they all appear to be doing the same thing. Any recommendation on how to fix this? (As running Firefox is not always an option for us.)

RMM Status :RMM Dedicated Mgmt installed

Device (BMC) Available :Yes

BMC FW Build Time :Jul 16 2017 20:32:28

BIOS ID :S1200RP.86B.03.04.0002.110820161604

BMC FW Rev :01.20.10847

Boot FW Rev :01.16

SDR Package Version :SDR Package 1.08

Mgmt Engine (ME) FW Rev :03.00.07.024

Chassis Part/Model Number:R1208RPMSHOR

Manufacturing Date :2013-09-07 04:11

Manufacturer :Intel Corporation

Product Name :S1200RP

Part/Model Number :G62254-405

FRU File ID :FRU Ver 1.00

[SergioS_Intel]

Hello Paul4,

The interactive technical support for the Intel® Server Board S1200RP you have requested has been discontinued. We can provide you with resources and self-service support information through our website. 

https://ark.intel.com/content/www/us/en/ark/products/series/77870/intel-server-board-s1200rp-family.html 

We highly suggest that you get information from the technical product specification site and all available technical information is included in the support site. 

You can additionally check the following URL for more information:

https://www.intel.com/content/dam/support/us/en/documents/motherboards/server/sb/ta104802.pdf

I am going to proceed and move your thread to the Discontinued Products Community, so you can get recommendations from fellow community members. 

Best regards,

Sergio S.

Intel Customer Support Technician

A Contingent Worker at Intel

For firmware updates and troubleshooting tips, visit :https://intel.com/support/serverbios

[Paul4]

This was just one example that I sent. I am seeing the same error when connecting to ALL of our RMMs. Another model is a S2600WT2R. I have more recent servers if you want me to dig up models for those.