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No changes should be needed, as the Media SDK included in INDE is expected to be compatible with all previous API implementations. n (No "porting" is expected to be required).
Is you application requesting a specific API version during MFXInit? and is it <= to the MediaSDK that application was built with?
If you can collect a 'tracer' log using tracer.exe from C:\Intel\INDE\media_sdk\tools\mediasdk_tracer we may be able to determine what is causing this issue, as you may have uncovered an unexpected compatibility concern.
THANKS
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Hi Tony,
Thank you for the prompt reply. I use mfxVersion ver = {1, 1} and I have rebuilt the application with INDE 2015 update 1. Is this OK?
I will try to get the tracer log for you.
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OK, should be interesting to see log. It definitely should be OK (and many/most of our samples use similar). I assume we'll find something that makes sense once we see info. For example OS version, HW, etc.
THANKS
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OS is win8.1 64-bit
HW is i7-4770
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Tony, did you get a chance to look at the log? Thank you.
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Is there any hope to get an answer, or are you just going to blow me off?
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Looking at the log i see system has NVIDIA graphics (GeForce GT 620) as well as Intel(R) HD Graphics 4600. I know there have been updates for multi-adapter configurations and tests were run, but I do not know about this specific configuration.
I see that the graphics drivers (and Media SDK platform HW implementation) being used are not the latest.
Can you provide the output of the C:\Intel\INDE\media_sdk\tools\mediasdk_sys_analyzer\mediasdk_system_analyzer_32.exe tool?
Can you update your Intel Graphics Drivers to a newer version?, available here: https://downloadcenter.intel.com/SearchResult.aspx?lang=eng&ProdId=3720
The error you are seeing is definitely related to the newer MSDK dispatcher (in the application) not being able to find/use the Intel graphics device.
Are you able to reproduce any issue on the system when using the sample programs (available here: https://software.intel.com/en-us/media-client-solutions-support/code-samples) ?
THANKS!
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Thank you, Tony, for your helpful response.
After I installed the driver version you linked everything is working for me now. I will check with the users of my application to see if they find the same, and I will post again if there are any further issues. We greatly appreciate your support.
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The users are all happy now, so this issue can be considered closed. Thank you, Tony, for your expert help.
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