13th Gen Heavy Crash / Performance Issues What do i do?

[Shpyke]

System Configuration:

CPU: Core i7-13700K

RAM: 32 GB DDR5

Motherboard: Gigabyte Z790 Aorus Elite AX

GPU: 3070TI

OS: Windows 10

Everytime i boot up CPU Heavy Applications such as Games, or also over a shorter period of time like 30 Minutes to an Hour game sessions on more intense Games my PC Crashes, and for Crash Reports i receive it usually always leads back to the CPU and it usually only crashes when my CPU Spikes in Performance needed.

I know the Issues going on with 13th / 14th Gen Intel CPUs but i do not know how to Fix whats going on, it keeps persisting and getting worse, it started more tame a few months back but its been getting way worse.

I'd love to know what i can do to fix whats going on. To my understanding the CPUs Damage is already permanent but im not sure what i can do, i only got the CPU end of last year.

[RandyT_Intel]

Hello Shpyke,

Thank you for reaching out to us regarding the issue you’re experiencing with your system.

Intel has localized the Vmin Shift Instability issue to a clock tree circuit within the IA core which is particularly vulnerable to reliability aging under elevated voltage and temperature. Intel has observed these conditions can lead to a duty cycle shift of the clocks and observed system instability.

Intel has identified four (4) operating scenarios that can lead to Vmin shift in affected processors:

1.   Motherboard power delivery settings exceeding Intel power guidance.

    a.   Mitigation: Intel Default Settings recommendations for Intel Core 13th and 14th Gen desktop processors. 

2.   eTVB Microcode algorithm which was allowing Intel Core 13th and 14th Gen i9 desktop processors to operate at higher performance states even at high temperatures.

    a.   Mitigation: microcode 0x125 (June 2024) addresses eTVB algorithm issue. 

3.   Microcode SVID algorithm requesting high voltages at a frequency and duration which can cause Vmin shift.

    a.   Mitigation: microcode 0x129 (August 2024) addresses high voltages requested by the processor. 

4.   Microcode and BIOS code requesting elevated core voltages which can cause Vmin shift especially during periods of idle and/or light activity.

    a.   Mitigation: Intel® is releasing microcode 0x12B, which encompasses 0x125 and 0x129 microcode updates, and addresses elevated voltage requests by the processor during idle and/or light activity periods.

Intel recommends users adhere to the relevant Intel Default Settings for their Intel Core 13th and/or 14th Gen desktop processors, and ensure they are running with the latest BIOS for their systems. Users can check their system/motherboard manufacturer’s website and/or the Intel Product Compatibility Tool to see the latest BIOS versions for their Intel Core 13th and/or 14th Gen-powered desktop systems: https://compatibleproducts.intel.com/.

Source: Intel Core 13th and 14th Gen Desktop Instability Root Cause Update - Intel Community

Randy T. 

Intel Customer Support Technician 

[RandyT_Intel]

Hello Shpyke,

I wanted to follow up regarding the information we shared with you recently. Have you had a chance to review them? Your feedback is invaluable in helping us determine the next best course of action. 

Please let me know if you have any thoughts or if there's anything else you need from us. 

Looking forward to your response! 

Best regards, 

Randy T. 

Intel Customer Support Technician 

[RandyT_Intel]

Hello Shpyke,

Since I have not received any response from you, I will proceed with closing this ticket. Please note that this case will no longer be monitored. 

If you have any new questions or inquiries, kindly submit another ticket, and we will be happy to assist you. 

Thank you for your understanding. 

Best regards, 

Randy T. 

Intel Customer Support Technician