149000kf Bluescreen and Hard crashes

[BranMan]

Hi, I recently put together a system with a 149000KF processor and I've been having a lot of trouble with it.  It will often bluescreen or hard crash while playing games or while in general use like browsing or during work meetings.  When I attempt to run the intel diagnostic tool or the Extreme tuning Tool Stress test, I will either get a hard lock or a blue screen.  I've swapped out the motherboard, purchased an alternative 149000kf CPU (the new cpu locks up right when it loads to desktop every time, so I am back on the original CPU), ran the system on single ram sticks (I alternated between 2 and the problem persisted. 

While attempting the Intel Diagnostic tool, it looks like it crashing right when it starts the CPU stress test. 

Is it possible I have 2 bad 149000kf cpus that act up in different ways?

I've attached the system support scan.

Thank you for any help!

[n_scott_pearson]

You haven't tried replacing the Memory? That would have been the first thing that I would have tried.

...S

[BranMan]

So I have a pair 32gb ram sticks. I tried them both solo for extended periods, same exact problems running on either stick.

[BranMan]

Oh and I ran the windows memory test on them and they passed.

[Catulpos_Intel]

Hello BranMan,

Thank you for posting to Intel Communities.

I am sorry to hear that you experience issues with the Intel Processor, rest assured that we will do our best to assist you.

We thoroughly checked the SSU logs you attached, and we can see that the BIOS version you have is 0816. When we checked on your board manufacturer website the compatible BIOS version for processor, i9-14900KF is 1202. Hence, please be advised to update your BIOS version to the latest version. For your convenience you can see it here: ROG MAXIMUS Z790 HERO | Gaming motherboards｜ROG - Republic of Gamers｜ROG Malaysia (asus.com)

Afterwards, let’s observe your system if the same issue appears. Otherwise, we will move to the next steps for this query.

Thank you and have a nice day!

Best regards,

Catulpos_Intel

Intel Customer Support Technician

[VonM_Intel]

Hi, BranMan.

We hope you are doing fine.

Were you able to check the previous post?

Let us know if you still need assistance.

Best regards,

Von M.

Intel Customer Support Technician

[Catulpos_Intel]

Hello BranMan,

We hope this finds you in your utmost wellbeing.

Since we have not received a response from you, we will now go ahead and close this one. If you need any additional information, please submit a new question as this thread will no longer be monitored.

Thank you and have a wonderful day ahead!

Best regards,

Catulpos_Intel

Intel Customer Support Technician