14900x does not work xmp

[Denys777]

I have a question: I bought another 14900KS while waiting for warranty! The new one can’t run XMP at 8400-8200, judging by the SP, it’s a very weak MC! What should I do now? I buy the KS series, but in reality, I get a weak MC K series.

[NormanS_Intel]

Hello Denys777I,

I'm sorry to hear you're experiencing issues with your processor. To help troubleshoot, consider the following steps:

1. Verify that your motherboard and RAM are compatible with the 14900KS and support the XMP profiles you intend to use, as compatibility issues can sometimes hinder XMP functionality.
2. Ensure your motherboard's BIOS is updated to the latest version, as manufacturers often release updates that enhance compatibility and performance with new hardware.
3. If XMP profiles aren't working, try manually configuring the memory settings in the BIOS by adjusting the frequency, timings, and voltage to achieve stable performance.

Following these steps can help you address the issue and potentially enhance the performance of your 14900KS processor. For additional guidance, you might find these articles helpful:

• How to Determine If a System Is Compatible with Intel® Extreme Memory Profile (Intel® XMP)
• How to Configure Intel® Extreme Memory Profile (Intel® XMP) for Supported Intel® Processors

Additionally, could you let me know the make and model of your motherboard and the memory you're using?

Best regards,
Norman S.
Intel Customer Support Engineer