Abstürze Intel I 14700K

[Kilau]

Seit beginn habe ich Probleme mit meinem PC.
Ich hatte gehofft, dass diese mit einem BIOS Update behoben würden, aber leider bestehen die Probleme weiterhin.
Spiele und Programme schließen sich, der PC startet plötzlich neu, Browser Seiten stürzen ab.
Teils nach Stunden teils Minütlich.
Im Bios sind keine Modifikationen vorgenommen worden.
RAM Riegel 2 x 32 GB wurden einzeln verwendet brachte aber keine Veränderung.
Mainboard ASUS TUF Gaming Z790-PRO WIFI
GK: Zotac RTX 4080 Super
Temperatur laut Asus Tool unter Last < 80°C
Bisher war ich mit INTEL immer sehr zufrieden Aktuell schwindet meine Zuversicht jedoch.
Ich hoffe Ihr könnt mir helfen.

[JohnM_Intel]

Hello Kilau,

Thank you for bringing this concern to the community.

To help us troubleshoot the issue, please follow the steps below. If the issue continues after completing these steps, don’t hesitate to let me know.

*Note: You can skip the BIOS update step.

• Try to load the default BIOS setting in your system, or update the BIOS. Refer to the motherboard manufacturer for support with BIOS updates.
• Update Windows*. Select Start > Settings > Windows Update.
• Check for overheating issues. Make sure the thermal solution is compatible and installed properly. Refer to troubleshooting overheating issues.
• Start the system in minimal configuration. Minimal configuration: motherboard, processor, power supply unit, and one DRAM module.
• Check the power supply to ensure it is suitable for your self-built system.
• Check for memory issues:
  • Try to have a sufficient amount of memory in your build system.
  • Try different memory sticks.
  • Make sure the memory is seated well.
• Try another motherboard if possible.
• Run CPU stress test for Windows* and Linux*.
  • For Windows use the Intel Processor Diagnostic Tool and run Burn-in Test.
  • For Linux, look up available stress tests for Linux.
• Try to get a fresh image of the operating system.

Best regards,

John Sergio M.

Intel Customer Support Technician

[Kilau]

• Try to load the default BIOS setting in your system, or update the BIOS. Refer to the motherboard manufacturer for support with BIOS updates.
  Done problem still exist
• Update Windows*. Select Start > Settings > Windows Update.
  Done problem still exist
  
• Check for overheating issues. Make sure the thermal solution is compatible and installed properly. Refer to troubleshooting overheating issues.
  Noctua NH D15
• Start the system in minimal configuration. Minimal configuration: motherboard, processor, power supply unit, and one DRAM module.
  Done problem still exist. Tried  1 Modul and different Timings with XMP on and off
• Check the power supply to ensure it is suitable for your self-built system.
  Done problem still exist
• Check for memory issues:
  • Try to have a sufficient amount of memory in your build system.
  • Try different memory sticks.
  • Make sure the memory is seated well.
    Done problem still exist
• Try another motherboard if possible. 
  Not Possible
• Run CPU stress test for Windows* and Linux*.
  • For Windows use the Intel Processor Diagnostic Tool and run Burn-in Test.
  • For Linux, look up available stress tests for Linux.
    
    Done problem still exist Burn in Test Passed Temp goes up to 100°C
• Try to get a fresh image of the operating system.
  Problem was already with fresh operating system
  
  

My Problem is that the crashes come randomly. I can´t reproduce them some times after hours next tiime every few min.

[JohnM_Intel]

Hallo Killau,

I have sent you a private email. Please check your inbox and spam folder, and kindly acknowledge it once received.

Looking forward to your confirmation.

Best Regards,

John Sergio M.

Intel Customer Support Technician

[JohnM_Intel]

Dear Killau,

I wanted to follow up to check if you’ve had a chance to review the information I sent privately. Your feedback at your earliest convenience would be greatly appreciated so we can move forward with resolving this matter.

Looking forward to your response.

Best regards,

John Sergio M.

Intel Customer Support Technician

[JohnM_Intel]

Hello Kilau,

Hope you're doing well.

Once you've completed the steps I provided, please make sure to set it to Intel default settings.

If you've followed all the troubleshooting steps and the issue still persists, there is a possibility that your processor may be faulty. In that case, please reach out to customer support for further assistance.

Regards,

John Sergio M.

Intel Customer Support Technician