App crashes randomly with Memory Exception 0xc0000005, Event Viewer in post

[ssauma]

Hello, I have a new system build centered on the Intel 285K Arrow Lake processor. Details as follows:

Motherboard: AsRock Z890M Riptide Wifi

Memory: Corsair DDR5-7600 (XMP)

NVMe: Crucial T700

dGPU: Nvidia Founders 4090 FE

Windows 11 Pro Version 24H2

I am experiencing major stability issues with one software program called MyelTracer, which is used for a biomedical research application (image analysis). The program crashes out completely at random times. I am receiving an error in Event Viewer which follows:

Faulting application name: MyelTracer.exe, version: 1.3.0.0, time stamp: 0x5b8e995f

Faulting module name: python36.dll, version: 3.6.13150.1013, time stamp: 0x6050dedc

Exception code: 0xc0000005

Fault offset: 0x000000000003ceef

Faulting process id: 0x2D28

Faulting application start time: 0x1DB499B28158156

Faulting application path: C:\Program Files (x86)\MyelTracer\MyelTracer.exe

Faulting module path: C:\Program Files (x86)\MyelTracer\python36.dll

Report Id: 90765f72-c76c-44a4-8d73-feaa1c66c30f

Faulting package full name: 

Faulting package-relative application ID: 

This software program runs fine on a separate PC that has an i7-13700 with DDR5 memory and Windows 11 (version 23H2). It also runs fine on Mac. I want to address the possibility that it is the Arrow Lake CPU that is having problems with memory access during use of this program.

Thank you for looking.

[ssauma]

Hello, I have experienced another crash while trying to format a thumb drive for the Windows Install Media Tool in preparation of resetting the PC. It is an identical Exception being given for the crash event:

Faulting application name: mmc.exe, version: 10.0.26100.2033, time stamp: 0xa883d559
Faulting module name: dmdskmgr.dll, version: 10.0.26100.1150, time stamp: 0x65a5fe6c
Exception code: 0xc0000005
Fault offset: 0x0000000000009380
Faulting process id: 0x48CC
Faulting application start time: 0x1DB4C2B3C469D89
Faulting application path: C:\WINDOWS\system32\mmc.exe
Faulting module path: C:\WINDOWS\System32\dmdskmgr.dll
Report Id: 81f99cb1-d6a5-40b3-911a-15edc4c713c2
Faulting package full name:
Faulting package-relative application ID:

I will proceed to reset Windows to see if it is at fault.