Mobile and Desktop Processors
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At my wits end with 13900KS chipset

Princed2006
Beginner
827 Views

I thought I was the only one until I started searching the net for solutions. I can get roughly 4 minutes of time before I get the BSOD or complete lockup

 

https://drive.google.com/file/d/1YGM8ns_9DfTg5EW2POtahPixvahm2Txs/view?usp=drive_link 

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4 Replies
DerekPeng
Beginner
754 Views

Contact Intel customer service to request for a replacement. They just approved a replacement for my i7 14700K. You don't ask, you don't get.

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DeancR_Intel
Moderator
635 Views

Hi Princed2006,


Apologies for the delay in my response

 

For more details about the Warranty of Intel processors, kindly check this link:

Warranty Guide for Intel® Processors

 

We can help you with the troubleshooting if you want, however if you really wish to claim warranty, please contact your local warranty support team for them to gather the needed details and validate your processor. Kindly open the link below and choose your country to contact your local Warranty Team.

 Contact Intel for Your Support Solutions


 

If you have questions, please let us know.


Best regards,


Dean R.

Intel Customer Support Technician


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DeancR_Intel
Moderator
597 Views

Hi Princed2006,


I wanted to follow up on the previous message regarding your inquiry. Have you had a chance to review it? If you have any questions or need further information, please let me know.

 

Best regards,

 

Dean R.

Intel Customer Support Technician


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DeancR_Intel
Moderator
535 Views

Hi Princed2006,


I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.


Best regards,

 

Dean R.

Intel Customer Support Technician


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