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Hello.
I have a problem with the processor.
Every 6-7 days or so, I get an intelppm.sys BSOD.
The drivers, windows and the motherboard BIOS are updated to the latest version [3001], with Intel Default Settings in Performance Preferences and Enforce All Limits in ASUS MultiCore Enhancement.
I've run the Intel Processor Diagnostic Tool and it passes without any problems.
I don't know what's going on. Could you tell me what to do?
Specifications:
Processor: Intel I9-14900KF
MotherBoard: ASUS ROG Maximus Z790 HERO
RAM: Corsair Vengeance DDR5 64GB (2x32GB) DDR5 6000MHz C40
Graphics: Nvidia Gforce RTX 3070 TI FE
I include the last 2 minidumps.
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When you see the black screen, I think it’s the GPU drivers. Do you have another game installed to check if the issue is specific to just one game? (By the way, which game is it?) If you try another game and still see problems, switch to the September 2024 drivers — they’re very stable! (if you see the problem in other games )
As for the blue screen, you’ll need to enter the BIOS. I’ll send you a video you can follow in case you haven’t done that yet.
Undervolt your i9 14900K for more FPS and Lower Temperature! <------ ( copy this for BSOD )
Link Copied
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Can you check the Event Viewer to see exactly what happened? Or can you describe the context in which you're getting these blue screens? Are you sure there's no overclocking active? Have you checked your BIOS settings thoroughly?
Usually ASUS boards — especially ROG versions — are quite aggressive. For example, before updating, a friend of mine’s 14900K CPU was getting hit with 1.7V on the Vcore, which is definitely risky!
( It might end up being nothing, but it could also be the start of some instability. How long have you been using your CPU? Is it possible that the blue screen happens consistently when you open a specific app or do something in particular? Unfortunately, I’ve heard this kind of issue can happen with these CPUs. For example, in my case, the only thing I’ve experienced is a reboot when I do one specific task )
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Hello and thanks for your Reply.
I try to answer all the questions.
Can you check the Event Viewer to see exactly what happened?:
In the information inside the critical event:
- System
- Provider
[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331c3b3a-2005-44c2-ac5e-77220c37d6b4}
EventID 41
Version 10
Level 1
Task 63
Opcode 0
Keywords 0x8000400000000002
- TimeCreated
[ SystemTime] 2025-07-30T14:06:04.2175079Z
EventRecordID 49903
Correlation
- Execution
[ ProcessID] 4
[ ThreadID] 8
Channel System
Computer VictorPc
- Security
[ UserID] S-1-5-18
- EventData
BugcheckCode 10
BugcheckParameter1 0xc8
BugcheckParameter2 0x2
BugcheckParameter3 0x1
BugcheckParameter4 0xfffff803c2f1208e
SleepInProgress 0
PowerButtonTimestamp 0
BootAppStatus 0
Checkpoint 0
ConnectedStandbyInProgress false
SystemSleepTransitionsToOn 0
CsEntryScenarioInstanceId 0
BugcheckInfoFromEFI false
CheckpointStatus 0
CsEntryScenarioInstanceIdV2 0
LongPowerButtonPressDetected false
LidReliability false
InputSuppressionState 0
PowerButtonSuppressionState 0
LidState 3
WHEABootErrorCount 0
can you describe the context in which you're getting these blue screens?:
Bsods occur randomly, sometimes when I'm playing a game, other times when the computer is not doing anything, it's just on, or when I turn it on, while it's loading the startup programs.
Are you sure there's no overclocking active? Have you checked your BIOS settings thoroughly?
I think the overclocking isnt activate. I include the file with the bios settings.
The HwInfo program shows that the Vcore does not exceed 1.5 volts, but I will continue monitoring it.
How long have you been using your CPU?
Since March 2024.
Is it possible that the blue screen happens consistently when you open a specific app or do something in particular?
Not probably. I use the same programs every day.
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One of the BIOS settings - PCI Express Native Power Management - is set to Enabled by default. You could try setting this to Disabled and seeing if it makes any difference, you can find it using the BIOS search facility.
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Hello.
I've made the PCI Express Native Power Management changes in the BIOS. I'll let you know what happens.
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Do you happen to have an RTX 5000? I’ve seen this happen to me as well — I have a 5070 Ti. There seems to be some kind of incompatibility between Nvidia drivers and LGA 1700… However, the latest Nvidia drivers mitigate it quite a bit. One thing I discovered is that the black screen gets triggered when you're updating drivers and using the browser at the same time. So try not using the browser while updating.
As for your log, I don’t see any internal CPU errors — it looks like a software issue. Something software-related is causing that blue screen.
Anyway, I’d like to suggest a solution to help you avoid these BSODs. Give me a moment and I’ll link you something you can copy exactly.
Undervolt your i9 14900K for more FPS and Lower Temperature!
( I’ve checked everything — with this setup you shouldn’t have any problems.)
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Hello.
No, i have a 3070 RTX TI.
And when I updated the graphics drivers, I was using the browser at the same time, so that might be why. Next time, I'll close the browser.
I'll try what's explained in the video you posted when I check out the last change I made.
Thanks for all.
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For the RTX 3070 Ti, I recommend using the December 2024 Nvidia drivers, okay?
Run a DDU (Display Driver Uninstaller) first, then install those specific drivers.
For the RTX 2000 and 3000 series, it’s generally best not to go beyond those drivers for now.
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OK, ill downgrade the Nvidia drivers.
Thnx.
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From what I've read, they're cleaning things up — but it's going to take a bit of time! I recommended the December drivers because, first of all, you won’t have any issues playing any games with them. You should also have full access to DLSS 4 (even though it hadn’t officially launched yet, the beta was circulating at that time, so that driver is perfectly compatible). I saw that now, for example, they’ve dropped support for the 1000 series — likely to reduce the number of GPUs and clean up the drivers! (With those December drivers, I believe you should be able to completely eliminate the black screen issue.)
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Hello.
I've actually had problems with video games. FPS drops, and in some cases, errors occur and the game crashes. I confirmed it wasn't a hardware issue since the HWinfo values were normal, so I attributed the problem to a software problem.
Since the BSODs were completely random, they could have occurred while I was playing or not, I attributed it to a hardware issue.
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Have you by any chance tried the December 2024 drivers? Those are very stable — a friend of mine has been using them for a long time while waiting for the recent ones to be fixed. If the December ones aren’t stable for you, you can go back to the September 2024 drivers… which are also excellent and stable!
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Not yet.
I'm waiting for the next BSOD, which should happen in the next two days. Then I'll try downgrading the drivers.
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Look, the December driver update should fix the performance and black screen issues in games. With that version, you really shouldn’t have any more problems in that regard.
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As soon as I install them I will let you know if it has fixed the problems with the games.
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First try the December 2024 drivers (Game Ready on the website); if they’re not stable, switch to the September 2024 ones. But I think the December 2024 version should already be fine.
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I'm getting the black screen error again. I installed the December drivers as you recommended, but I see that the game is still experiencing frame rate drops.
I'm checking to see if the frame rate drops are actually the game's fault, but I'm worried about the BSODs and black screens.
The minidump shows the same error as the BSODs.
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When you see the black screen, I think it’s the GPU drivers. Do you have another game installed to check if the issue is specific to just one game? (By the way, which game is it?) If you try another game and still see problems, switch to the September 2024 drivers — they’re very stable! (if you see the problem in other games )
As for the blue screen, you’ll need to enter the BIOS. I’ll send you a video you can follow in case you haven’t done that yet.
Undervolt your i9 14900K for more FPS and Lower Temperature! <------ ( copy this for BSOD )
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The game I'm having trouble with is Badlands Crew.
I've tried Monster Hunter Wilds and the game runs smoothly, so it must be the game itself that's poorly optimized.
I've tweaked the BIOS settings as explained in the video (or so I think). But I see that the core speed has dropped from 6000 MHz to 3200 MHz. Are the settings set correctly?
I'm including the settings in case you see anything strange.
Thank you very much for your help.
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Look, before you had one of the motherboard settings that kept the CPU frequencies constantly maxed out. 3.2 GHz is the base clock of the CPU, but when you play games, it should increase depending on the situation. That was what was causing the instability — now it only ramps up when it actually needs power. Anyway, I don’t remember MSI’s settings by heart because I don’t have that motherboard, but you can do one thing to be sure: take that video, open it on your phone, and manually check the settings to see if everything matches. Once you’ve set everything correctly, I think you shouldn’t have any more problems with the CPU.
( From the settings I see here, everything looks fine. An i9 running at 1.3 volts is totally in the safe zone — wow, you’ve got a great chip! If it holds 1.3 without issues, that’s impressive… not all i9s can go that low without problems )

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