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Defect Intel Core I7 3770K(PC don't start any more)

MKodu
ビギナー
2,261件の閲覧回数

I have a problem with my Intel Core I7 3770K. These days my PC didn't start after a normal shut down/Power off. When I want to power it up the Post Code of my Mainboard shows CPU-Initialisation failure. I borrowed an other Core I5 2500K from my friend to be sure that the mainboard is not broken, but with the second CPU it starts normal. So i am sure, that my processor is damaged. I checked the warranty on the Intel warranty center by typing in the PF0-Number(L220B369). I got the Information, that I have warranty till September 2014. Now I searched the bill, but I could not find it anymore, but I know that Ithe CPU was bought seperately one year before, because i build always my PC my own. So I would ask, if I had a possobility for RMA. I always prefered and admitted Intel Processors cause of never having troubles with them, but now I was unlucky.

 

Wishing all merry christmas in advance from Germany

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Silvia_L_Intel1
従業員
1,404件の閲覧回数

Since the processor is still under warranty according to the FPO number, please get in touch with out warranty so they can help you to replace the unit: http://www.intel.com/p/en_US/support/contactsupport http://www.intel.com/p/en_US/support/contactsupport

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