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Does the warranty on I7 retail processors cover the processor being fried during installation?

KPatr1
Beginner
‎10-24-2015 03:56 PM
1,539 Views

I installed a brand new I7-5820k in my new computer, it would not boot up at all. i checked all the components in a different computer and they all worked. there was a tiny bit of thermal paste on the pads of the cpu when i checked it which i guess fried it. does the warranty cover that?

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Cesar_B_Intel
Employee
‎10-26-2015 11:10 PM
702 Views

Hello Geiokami ,

For specific warranty claims please contact us here http://www.intel.com/p/en_US/support/contactsupport Contact Support

Regards,

Caesar B.

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