Driver Won't Update

[GInco]

Today I updated the Intel Driver Update Utility to 2.4 and scanned my system. It found that my graphics driver was version 10.18.10.4385, and that the latest one was 15.33.42.4358. So obviously at that point I had it download the driver and update it. Everything went smoothly, but after rebooting and checking the utility again, it said the same exact thing. So then I went to history and it showed that it was downloaded, but instead of saying it was completed, it said not installed. OK, so I figured I would try again. Same exact thing. After rebooting, everything was showing as the same. I went into the folder that the driver was downloaded to and deleted everything, had it download the driver again, and attempted to install it. Rebooted, and yet again, everything was the same. Still on the old driver. At that point, I went to the Intel website and downloaded the driver straight from there. I have win64_153342.exe on my desktop. So I use that, and even still, after rebooting, it tells me I have 10.18.10.4385. What the heck is going on here, and how am I supposed to update my driver?

[idata]

Is your operating system 32 bit or 64 bit?

Also, I need the exact processor model and the graphics controller:http://www.intel.com/content/www/us/en/support/graphics-drivers/000005510.html http://www.intel.com/content/www/us/en/support/graphics-drivers/000005510.htmlOn Windows 10 Click on the Windows icon, and search for "System"Look for System Control Panel then note the processor model. Allan.

[GInco]

64 bit.

http://i.imgur.com/FsDUjMu.png http://i.imgur.com/FsDUjMu.png

Processor: Intel Core i5-3210M 2.50GHz

[rsonk]

Assuming you're using Windows 10, Windows Update will automatically download and install the latest drivers for you. Windows 7 and 8 provided driver updates via Windows Update, too, but Microsoft is being much more aggressive about this in Windows 10. It all happens automatically. Even if you install your own hardware drivers, Windows will automatically overwrite them when a new version is available.This is the authttp://goo.gl/4hZelu omatic, set-it-and-forget-it solution. You don't need a driver-updating utility because Windows has one built-in.On Windows 7, 8, and 8.1, hardware drivers appear in the Windows Update interface as an optional update. If you want the latest hardware drivers, be sure to go open Windows Update, check for updates, and install any available hardware driver updates.These are coming through Microsoft's Windows Update servers, so they should be fairly stable and solid.

[GInco]

That doesn't really make any sense. How does Microsoft have the latest driver, but Intel doesn't? And considering we're talking about version 10.18.10.4385 to 15.33.42.4358, I find it hard to believe Microsoft has the latest driver. As for overwriting, why would the Intel utility say it didn't install if it were merely overwritten? It would have still installed. Even further, I have a similar utility for NVIDIA drivers, and it never has issues installing drivers. They never get overwritten by Windows either. And lastly, I've been having some graphical/performance issues with a few programs I'm using, and no one else seems to be having those issues, so I wanted to update my drivers to see if that helps.

[idata]

This is possible with Microsoft* because their inbox drivers are customized. The latest driver available for your graphics controller is 15.33.42.4358

https://downloadcenter.intel.com/download/25698/Intel-Graphics-Driver-for-Windows-7-and-8-1-and-Windows-10-15-33-?product=81499 https://downloadcenter.intel.com/download/25698/Intel-Graphics-Driver-for-Windows-7-and-8-1-and-Windows-10-15-33-?product=81499If you decide to install our latest version, please try manual installation: http://www.intel.com/content/www/us/en/support/graphics-drivers/000005629.html http://www.intel.com/content/www/us/en/support/graphics-drivers/000005629.htmlAllan.

[GInco]

Unfortunately, those instructions did not work either. Once I get to step 8, instead of installing the driver, it just says "Windows has determined the driver software for your device is up to date". And yes, the device manager still lists the driver as 10.18.10.4358. Can't believe how ridiculous this is.

[idata]

As far I see, you have currently the latest version provided by Intel, this is 4358 as listed below:

https://downloadcenter.intel.com/product/81499/Intel-HD-Graphics-4000-for-3rd-Generation-Intel-Core-Processors https://downloadcenter.intel.com/product/81499/Intel-HD-Graphics-4000-for-3rd-Generation-Intel-Core-ProcessorsAt the moment, Intel does not have another version for your graphics controller. Please keep on checking the link above for future updates. Allan.