Fails with xeon e5-2640 V4 processors

[dcres]

When performing the installation of a second processor on the board asus z10pe-d16 occurs the fault that does not recognize the memories assigned to the second processor

[idata]

Hello d.crespo:

According to the information in our web site the memory the is fully supported by the Intel® E5-2640 v4 are DDR4 1600/1866/2133, as you can confirm on the following link: http://ark.intel.com/products/92984/Intel-Xeon-Processor-E5-2640-v4-25M-Cache-2_40-GHz# @specifications http://ark.intel.com/products/92984/Intel-Xeon-Processor-E5-2640-v4-25M-Cache-2_40-GHz# @specifications Also on the following link you will be able to see further information about the memory that is supported by that processor: http://www.intel.com/content/www/us/en/processors/xeon/xeon-e5-v4-datasheet-vol-1.html http://www.intel.com/content/www/us/en/processors/xeon/xeon-e5-v4-datasheet-vol-1.html If the memory that you are using complies with those specifications and still the PC does not work properly, in that case since you are using a server board with a dual socket configuration, the best thing to do will be to get in contact with the ASUS's server department, so they can provide further technical assistance on this matter: ASUS's phone number: 1-877-339-2787 ASUS's support site: https://www.asus.com/us/support/ https://www.asus.com/us/support/ Any questions, please let me know. Regards Alberto

[idata]

Hello d.crespo:

I just wanted to check if the information posted previously was useful for you and if you need further assistance on this matter? Any questions, please let me know. Regards Alberto