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Has well platform combatibility

AJ6
Beginner
3,088 Views

dear all

we are using an sbc developed by iei with intel i7 haswell platform ,we are using an apacer SSD which is a SATA 2.0 Solution does it detects all the SSD or it will have problem in detecting the ssd we are facing detection issue out of 10 restarts only 5 time it is detected how to make a sata 2.0 chip compatible with sata 3.0 any redriver or mediator would help or the processor will only auto negotiate if so why negotiation is not happening in our case

part details Mother board KINO-DQM871

Sata SSD APS25P6Bxxxx- 5CMX

Any solution two make this two compatible?

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Allan_J_Intel1
Employee
1,428 Views

I would recommend contacting motherboard maker or computer manufacturer for possible BIOS update, and Apacer for compatibility information: http://us.apacer.com/contact/ Contact - Apacer- Reliable Innovator of DRAM, Industrial SSD, Digital Storage, and Consumer Products

Allan.

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AJ6
Beginner
1,428 Views

Dear Allan

we have contacted Apacer they suggested that the Haswell platform does not support sata 2.0 phy in the SSD they are asking to use SSD compatible with SATA 3.0 is this can be eliminated by updating the bios will the ports configure properly and eliminate the detection issue ,how can this be solved without replacing the drive

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Allan_J_Intel1
Employee
1,428 Views

In this case, you will need to contact your computer manufacturer since a BIOS update might help.

Allan.

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AJ6
Beginner
1,428 Views

we have checked with them they have replied that it is not possible ,i have seen in the Intel website there is a BITS test suite available how to check my current bios is as per the initialization of standard defined for Intel processors how to check with this tool is there any possibility to compare the BIOS is my understanding about the tool is correct

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Allan_J_Intel1
Employee
1,428 Views

Please bear in mind you have a motherboard with Intel components but the actual maker of the board is Apacer.

For further assistance with BITS please check on http://biosbits.org/ BIOS Implementation Test Suite

Allan.

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