I5 14600kf crash

[Krokmm]

I have a issue with the i5 14600kf
Mother asrock pro b760 pro rs
2x8gb 6000mhz kingston
After changing gpu on rtx 3060
I play game +/- 5min then game freeze and crashes. Fps is ok. I did benchamrks temp is ok no artefacts or crashes. Idk what is going on.

[RandyT_Intel]

Hi @Krokmm,

Thank you for posting here in our community. To effectively diagnose and address the issue you're experiencing, I kindly ask you to provide detailed responses to the following questions. This information will help us isolate the problem and determine the most appropriate course of action.  

• Please provide the SSU log report and share it here so I can review your system's configuration. 
• What steps were taken to troubleshoot this issue?  
• Was the processor purchased less than 30 days ago? 
• Is there any sign of physical damage on the processor? 
• Did you overclock the processor? Please note that if the system was overclocked, including voltage/frequency beyond the processor supported specifications, your processor voids warranty. 
• When did the issue first occur? 
• Have you made any software or hardware changes to the system recently? 
• Have you noticed any signs of overheating in the system? 

I look forward to your response and am committed to resolving your issue promptly. 

Warm regards,  

Randy T.  

Intel Customer Support Technician  

[Mike_Intel]

Hi @Krokmm,

I hope this message finds you well. 

Were you able to check the previous post?

Please let us know if you still need assistance.

Best regards,

Michael L.

Intel Customer Support Technician

[RandyT_Intel]

Hi @Krokmm,

Since I haven't heard from you, I will proceed with closing this case. Please note that it will no longer be monitored. However, you may submit a new ticket if you need further assistance in the future.

Best regards,

Randy T.

Intel Customer Support Technician