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Intel Graphics 4600 Black Screen of Death

zmmm
Principiante
2.917Visualizzazioni

Hi, i have motherboard GIGABYTE B85M-D3H Proc Intel Core i5-4440 with Intel HD Graphics 4600.

I have latest BIOS (F9 http://www.gigabyte.ru/products/page/mb/ga-b85m-d3hrev_10/download/bios Загрузить - GA-B85M-D3H (Rev. 1.x) - B85 - Чипсет Разъем 1150 - Материнские платы - GIGABYTE) and drivers update for motherboard.

But i get Black Screen when i try to install latest driver for my OS ( i tryed Win 8 x64, then i tryed Win 7 x64)

The system is clean.

I tryed to install driver with help of Win Update and manually from website (

Intel® Iris™ and HD graphics Driver for Windows 7/8/8.1* 64 ver 15.33.8.64.3345)

( Download Center)

But when pc restart, i have Black screen and nothings happen.

I reboot with in safe mode and recovere with old vga microsoft driver.

What else can i try?

Are trere some QA team in Intel to test what they develop?

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5 Risposte
Silvia_L_Intel1
Dipendente
1.533Visualizzazioni

Hello Nenavist, I am sorry to hear you are having problems with your system.

Similar issues were reported a few months ago. Please check the following thread /thread/46588?start=0&tstart=0 https://communities.intel.com/thread/46588?start=0&tstart=0

If you are able to get video at any time, please try to remove all Graphics driver and try to boot again.

RMust1
Principiante
1.533Visualizzazioni

Dear sylvia_intel, I have exactly the same system and exactly the same problem. Can you please give me direction to find a solutions? Any driver update in win8.1 and now also Win10 gives me the black screen of death. Even while updating only the graphic driver the screen suddenly goes black. Please help!

IUman
Collaboratore onorario II
1.533Visualizzazioni

Please try the latest driver for the Intel® Graphics 4600, you can download it at:

https://downloadcenter.intel.com/product/81496/Intel-HD-Graphics-4600-for-4th-Generation-Intel-Core-Processors https://downloadcenter.intel.com/product/81496/Intel-HD-Graphics-4600-for-4th-Generation-Intel-Core-Processors

If you are using Windows 10, please be aware that Intel is working in a new graphics driver to solve issues related with Windows 10 and the Intel® graphics driver. You can see more information here:

/message/320480# 320480 https://communities.intel.com/message/320480# 320480

RMust1
Principiante
1.533Visualizzazioni

The driver in the link is the one I've tried and that gave me the black screen while installing.

IUman
Collaboratore onorario II
1.533Visualizzazioni

I'm sorry to hear that you still have problems with that driver, please try this new driver that you can download at:

https://downloadcenter.intel.com/download/25274/Intel-Iris-Iris-Pro-and-HD-Graphics-Production-Driver-for-Windows-7-8-1-10 https://downloadcenter.intel.com/download/25274/Intel-Iris-Iris-Pro-and-HD-Graphics-Production-Driver-for-Windows-7-8-1-10

If you still have problems with that driver and Windows 10 please post your issue here:

/message/320480# 320480 https://communities.intel.com/message/320480# 320480

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