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Intel I9 13900k support problems

JayKhuva
Beginner
‎10-18-2024 12:18 AM
527 Views

Hello Community members

 

I have been having tons of errors on my I9 13900k since 7-8 months, In july 2024 when registered the RMA, the service centre did not accept the faulty CPU

Once Intel announced and accepted the problem with 13th and 14th gen CPU's, I re-approached the service centre with the old RMA number

 

This time they took pictures, details, invoice copies

All the troubleshooting I had done, specs of my desktop

Anyone who can help on how to escalate this issue with Intel - Asia or International, will be really appreciated

 

Thank you

-JayKhuva

ps: the attached photo is of the damage caused by overheating

 

 

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