Intel XTU (eXtreme Tuning Utility) STUCK on Splash Screen

[Sakka_Souffle]

I am no longer able to get into the XTU utility. It hangs on the splash screen and there is 0% cpu/ram in Task Manager for the process.

i9-9900KF
Windows 10

I have Uninstalled and made sure to select (Options) to remove any previous profiles. it has not helped. I have also read forums here and tried the suggestions and it is not helping.

[Sakka_Souffle]

Hello there Von!!!
            Phewww.... thanks for the help sir! It was The Performance Counters! I had XTU3SERVICE as well as XTUComponent with values of "1" for RED_DWORD. After rebuilding the Performance Counters. I tried for a Launch. IT WORKED  
            I appreciate your persistence in helping me solve this annoying issue. I have attached a screenshot of the program successfully launched. 


Best Regards, Sakka Soufflé

[KronosJTG]

Hey I was wondering how you fixed being stuck at the loading screen I am currently dealing with the same issue

[Sakka_Souffle]

Hey Von, I'm was wondering why i couldn't import the Profile i had saved. I figured out why, says this:
How do i fix this? i notice the areas in Red are Disabled when they were Not before... ty

[Lg1014]

Hi, Vom 

I have no idea what is going on with my XTU i tried many things and was wondering could the same work for me i have file logs of it, what could i do in order to fix this.

[VonM_Intel]

Hi, Sakka_Souffle.

I trust you're doing well.

I have not heard back from you, we will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

Best regards,

Von M.

Intel Customer Support Technician

[Sakka_Souffle]

Hey there Von... did you see that, before the message you sent, i had accepted your answer to the solution. Unless you're referring to the follow-up question i asked. that has not yet been addressed to you. considering that information, i'm confused as to what you're reaching out to me for? can we resolve the appendix on the end of our eventful conversation?

regards, Sakka Soufflé

[alexeulescu]

this issue is still not solved. if i uninstall intel XTu, windows update automatically reinstalls it. Every time, the program is stuck in splash screen.

My mistake was considering updating, since i was using an older version that i had downloaded(now i can't find it, and i'm stuck with software that doesn't work)

At least make older versions available so people like me, with an old machine (i7 8750h windows 10 home) are not forced to spend an hour manually uninstalling drivers, restarting, looking for old versions, etc.

Post is wrongfully marked as solved