Intel Xtu thermal velocity boost error

[iphix-]

Bonjour,

J'ai un problème, quand j'essaye d'activer mon thermal velocity boost sa m'affiche une erreur

voir image:

J'ai essayé de réinstaller intel xtu, redémarrer mon pc supprimer les dossiers de xtu, mettre a jour mon bios mais sa marche toujours pas.

Comme Cpu j'ai un I5 14600KF, comme carte mere une Msi pro b760-p wifi ddr4

Merci d'avance pour la réponse.

[IsaacQ_Intel]

Hello @iphix-

Thank you for posting on the Intel️® communities. I sincerely regret that this has happened to you. We would be more than glad to help you with your issue.

Our support is only provided in English. We may not be able to translate the screenshots attached to the thread. To better assist you, we use a translation tool, hence; the translation may not be completely accurate.

Based on the motherboard description is possible that overclocking features are not allowed. Check with the OEM. According to the motherboard website, only XMP is available to perform OC, in this case, we strongly recommend contacting MSI to clarify if the Motherboard supports XTU features. Take note that certain motherboards restrict overclocking to the RAM only, not the CPU. Z chipsets (e.g., Z490) support CPU and RAM overclocking. B chipsets (e.g., B460) allow RAM overclocking but not CPU. H chipsets (e.g., H410) generally don't support overclocking. For optimal overclocking, consider X chipsets (e.g., X570). 

Also, we would like to know if XTU worked before.

Please check the article What Is Intel® Thermal Velocity Boost and How Do I Find If It Is Supported in My Processors?, based on this the processors do not support the technology Thermal Velocity Boost.

Best regards,

Isaac Q. 

Intel Customer Support Technician

[DeividA_Intel]

Hello iphix-, 

I am following up on you because I want to know if you still getting an error when using the Intel® Extreme Tuning Utility (Intel® XTU). Let me know if you need further support

Best regards, 

Deivid A.  

Intel Customer Support Technician 

[iphix-]

Bonjour

Je pense que ma carte mere n'est pas compatible parce que c'est une B et pas une Z ou X.

Merci pour l'aide et les informations.

[DeividA_Intel]

Hello iphix-, 

Thanks for your response. As you mentioned, this issue may be related to the compatibility of the motherboard. Remember you can confirm this information with the motherboard manufacturer.

I will proceed to close this thread, however, you can open a new one in case you need further support or if you face any issues with our products.

Best regards, 

Deivid A.  

Intel Customer Support Technician