Intel selling 'defective' 13th & 14th gen CPUs ?

[stynbo]

Hi 

I have a 13900K and i have no stability issue yet. However i am very worried by all defective cpu report.

Web Link :

https://alderongames.com/intel-crashes

https://www.youtube.com/watch?v=QzHcrbT5D_Y&t=681s

I have set very early PL1= 125w and PL2= 253w May be that's why i have no stability issue ?

I have see the root of the problem is not fixed. What intel doing now ? 

My CPU can be really defective in 6 12 Month  1 year ? 

I will never NEVER buy a intel product anymore if i have stability problem in future.

Best regards

[Robot101010]

The silence is deafening …..

[Tomsan]

same crash, I also especially adjusted the IA VR Voltage Limit to 1450.

[AlfredoS_Intel]

Hi Stynbo,

Thank you for creating a thread in Intel Communities.

I understand that you are worried regarding your purchase and use on an Intel 13900K. I know that everyone who builds computers would want it to last for a long time and make their purchase worthwhile. Rest assured; Intel is aware of reports regarding Intel Core 13th and 14th Gen unlocked desktop processors experiencing issues with certain workloads. We’re engaged with our partners and are conducting analysis of the reported issues. Intel has performed analysis on affected processors and specific system settings and replicated the reported symptoms. Intel has observed that this issue may be related to out of specification operating conditions resulting in sustained high voltage and frequency during periods of elevated heat.

In order to address this scenario while the investigation continues, Intel has recommended to system and motherboard manufacturers a set of ‘Intel Default Settings’ to be released around the end of May 2024 for 13th and 14th Generation K Sku processors. Intel recommends using these settings. If there is no “Intel Default Settings” profile in your updated BIOS, individual settings noted in the table below can be manually adjusted through the BIOS menu. Please contact your motherboard manufacturer for information on how to adjust these settings in your particular BIOS.

Intel is continuing to work with our partners to analyze and determine proper mitigations regarding the reports of instability on Intel Core 13th and 14th Gen unlocked desktop processors in certain workloads. We will share updates on the analysis when it becomes available. Please refer to the following pages for updates regarding this issue:

1. June 2024 Guidance regarding Intel Core 13th and 14th Gen K/KF/KS instability reports

2. Updated Guidance RE: Reports of 13th/14th Gen Unlocked Desktop Processor Stability Issue

I hope that you do not experience the issue, but in the event that it happens, please update your BIOS to the latest and apply Intel Default Settings. Should you experience the issue, please reach out to Intel Customer Support, so we can find options for you.

We hope for your understanding and consideration regarding this.

Best Regards,

Alfred S

Intel® Customer Support Technician

[AlfredoS_Intel]

Hi Stynbo,

We are just following up.

It looks like you need more time to assess the answers that we have provided.

Best Regards,

Alfred S

Intel Customer Support Technician

[AlfredoS_Intel]

Hi Stynbo, 

We need to close this thread since we have not gotten a response from you: maybe because you are busy or preoccupied at the moment. We know that this is important for you to get it resolved and it is also equally important for us to give you the right solution; as much as we would like to assist you, we need to close it to attend to other customers. 

We hope for your consideration and understanding on this one.

If you need any additional information, please submit a new question as this thread will no longer being monitored.

Thank you for contacting Intel® and have a great week!

Best Regards,

Alfred S

Intel Customer Support Technician