My notebook, for some reason, stopped processing at its normal speed, which is 2.50GHz, and is processing at a speed of 1.15GHz. What do I do?

[MBarb4]

it's just that...please someone help me.

My notebook, for some reason, stopped processing at its normal speed, which is 2.50GHz, and is processing at a speed of 1.15GHz. What do I do?

[idata]

Hello Murilo_Barbosa,

My apologies for the inconvenience.

In order to address this matter, I would like to ask a couple of questions that will help to have a better look at this behavior, please respond the questions below.

• When did the issue start?
• Is the frequency stock at 1.15GHz at all times?
• What is your computer model?
• What is the BIOS version installed?

Regards,

Amy C.

[idata]

/thread/116708 Murilo_Barbosa, if you need further assistance let us know.

Regards,

Amy C.