Shut down issues with intel Xeon Silver 4114

[IGarr1]

Hello,

We are developing a system consisting in a motherboard ASMB-815 with an intel Xeon Silver 4114 processor on a Windows 10 LSTB environment.

We are having some issues. In particular, the system shutdowns in an unexpected way, similar to unplugging ac from the wall. We see this problem only while running our software.

We are discarding consumption (system is consuming 260W and the power supply ATX is 500W) or temperature issues. System temperature is below 35ºC and CPU barely overpasses 40ºC. On the other hand the processor never reaches more than 50% .

We also run CPU stress tests like aida64 and it works fine, without shutdowns.

Has anyone else experienced similar issues? Do you think it is related to motherboard, cpu, windows....

Thank you

[n_scott_pearson · Accepted solution]

This sounds more like an ACPI configuration issue in the BIOS. Have you checked for updated BIOS releases for this board?

Hope this helps,

...S