Mobile and Desktop Processors
Intel® Core™ processors, Intel Atom® processors, tools, and utilities
Announcements
FPGA community forums and blogs have moved to the Altera Community. Existing Intel Community members can sign in with their current credentials.
16866 Discussions

Still unable to claim Battlefield 6 from Intel CPU Promotion...

NeonOak
Beginner
1,553 Views

I purchased a 265K processor and received a code that I redeemed last month on the Intel website. The Battlefield 6 "Intel Gamer Days" bundle was added to my Intel Software account with instructions that I could claim the code starting October 3rd. I've been trying to claim the code multiple times daily but keep getting the same message: "We are temporarily out of codes and are working to reload our system. Please check back soon."

I have submitted a ticket with my proof of purchase but have heard nothing back yet. The game launches tomorrow, and still no code available.

Is there anyone else having this problem or any suggested solutions?

17 Replies
HisNameIsDee
Beginner
1,511 Views

same thing is happening to me

Rovie
Novice
1,499 Views

Same here

Berserker
Beginner
1,459 Views

Same here

JohnM_Intel
Moderator
1,382 Views

Hello NeonOak,

 

Thank you for contacting us with your concern. We apologize for the inconvenience and hope your issue will be resolved soon.

 

To proceed, please click on the Support link located at the upper right corner of the page. Fill in your information, and a support ticket will be created automatically. Our dedicated team will review your request and reach out to you within 3–5 business days.

 

Kind regards,

 

John M.

Intel Customer Support Technician

 

0 Kudos
Rageya
Novice
1,325 Views

Is it because battlefield 6 will launch at 8:30 PM IST, after that i will be able to claim it??

0 Kudos
Rageya
Novice
1,330 Views

same here i am not able to claim , why is it so? i have it under my redeemed offers but when i open battlefield 6 page, it reloads and brings me back again to my redeemed page

Rovie
Novice
1,313 Views

yes this is what been happening to me, did you find anything ?

 

0 Kudos
Rageya
Novice
1,305 Views

no bro i didnt find anything, i have created a support ticket.. lets see.. if get something ill let you guys know here

 

0 Kudos
jvprata
Beginner
1,213 Views

Same here, I've created a ticket but no feedback yet

0 Kudos
Rageya
Novice
1,133 Views

will let you know if there's any progress

0 Kudos
Yukii
Beginner
1,214 Views

Keep us update, please!

0 Kudos
Rageya
Novice
1,133 Views
0 Kudos
NeonOak
Beginner
1,068 Views

I finally got a response from Intel support today and they said they cleared an error on my account. I was able to access the BF6 code and redeem it with no problem after that. So if you're getting this error- make sure and open a ticket as it doesn't seem it will go away without support fixing it. Frustrating,  but happy Intel made it right.

0 Kudos
Rageya
Novice
956 Views

TO ALL QUICK UPDATE: 

 

 i tried again to claim today and it worked and i have claime battlefield in my EA accounts, i just created a support ticket although no response from them yet as its weekends.. but go ahead and try guys

 

Rovie
Novice
929 Views
Thank you for the Update!
I tried to claim now and it worked.
0 Kudos
MYGguy
Beginner
707 Views

I still receive the error on softwareoffer.intel.com/

"We are temporarily out of codes and are working to reload our system. Please check back soon."

 

Screenshot 2025-10-11 193555 2.png

 

0 Kudos
Swaraj
Beginner
747 Views

Just raised a service ticket, when i hit claim I dont see the promo code and it says to raise a ticket. Hopefully they respond and I can claim and play during Sunday.

0 Kudos
Reply