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Warrenty Cpu i9 ultra 285k

C0guar0
Beginner
719 Views

Salve,

chiedo cortesemente, per ipotesi futura sperando e che non serva!

In caso dovessi richiedere un intervento RMA su un i9 285k, ancora coperto da garanzia, avrei necessitá della prova di acquisto? Perché credo proprio di averla smarrita.

Il processore é boxed.

 

Grazie mille

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Mike_Intel
Moderator
679 Views

Hello C0guar0,


Thank you for posting in Intel community Forum.


Let me share this link first so that you have an idea on how to claim Warranty for Intel processors.


https://www.intel.com/content/www/us/en/support/articles/000005494/processors.html


We recommend that you keep your invoice, however generally we don't ask for it if the unit is still within warranty and it is a Boxed unit. The topics of how to check the Warranty and to identify if your processor is a Boxed processor all in the link that I shared above.


As an added suggestion, you can also contact your reseller to ask for a copy of the invoice. Then you can call/contact your local Warranty Team to report your unit, you may refer to the link below for the contact details:


https://www.intel.com/content/www/us/en/support/topics/support-phone-list.html


If you have questions, please let us know. Thank you.


Best regards,

Michael L.

Intel Customer Support Technician


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Mike_Intel
Moderator
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Hello C0guar0,

 

I hope this message finds you well. 


Were you able to check the previous post?


Please let us know if you still need assistance.

 

Best regards,

Michael L.

Intel Customer Support Technician


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Mike_Intel
Moderator
608 Views

Hello C0guar0,

 

I hope you are having a good day.


I am sending another follow up on the information that I requested. 

Since we have not heard back from you, I need to close this inquiry. 

If you need further assistance, please post a new question as this thread will no longer be monitored. 


Thank you and have a great day. 

 

Best regards,

Michael L.

Intel Customer Support Technician


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