XTU安装失败0x80070005

[武曲]

[Jose_Intel]

Hello @武曲

Thank you for posting on the Intel️® communities.   

Our support is only provided in English. We may not be able to translate screenshots attached to the thread. To better assist you, we use a translation tool, hence; the translation may not be completely accurate.  

We noticed a duplicated thread about the same problem, we will continue only in this thread.

Could you please provide me with more details of the issue?

Best regards,

Jose B.

Intel Customer Support Technician

[武曲]

软件安装失败上提示欲了解情况并重新安装可以参考“日志文件”

[Jose_Intel]

Hello 武曲

Thank you for that report.

In order to have more information about your system, please download, install and run Intel® System Support Utility for Windows. Make sure you check “Everything” before you scan, then save the report and attach it to your response.

Best regards,

Jose B.

Intel Customer Support Technician

[Jose_Intel]

Hello 武曲

We hope you are doing fine. 

Were you able to generate the report?  

Let us know if you still need assistance. 

Best regards,  

Jose B.   

Intel Customer Support Technician 

[Jose_Intel]

Hello 武曲

We hope you are having a nice day. 

We have not heard back from you. So, we will close this thread. If you need any additional information, submit a new question, as this thread will no longer be monitored. 

Best regards. 

Jose B. 

Intel Customer Support Technician.