- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Link Copied
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello chugzillafx,
Thank you for posting in Intel Communities.
Indeed, the guide is relevant for both 13th and 14th-generation Unlocked CPUs. For further information, you may consult the provided link.
Updated Guidance RE: Reports of 13th/14th Gen Unlocked Desktop Processor Stability Issues
Please contact your motherboard manufacturer for information on how to adjust these settings in your particular BIOS
Feel free to let me know if you have questions or clarifications.
Best regards,
Caguicla C.
Intel® Customer Support Technician
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello chugzillafx,
I'm following up to see if you've had a chance to review our previous message and if there are any further questions or points that need clarification regarding this issue
Best regards,
Caguicla C.
Intel® Customer Support Technician
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
yeah, and you didn't answer my question on is that graph also for the 13700K-14700K.
>Please contact your motherboard manufacturer for information on how to adjust these settings in your particular BIOS<
you are not serious are you?
i called gigabyte they don't know anything, nor do they know when they will release a BIOS update for us users with the proper settings for IA AC-DC loadline values. the default is .40 and .90 those are not the same nor correct.
so yeah, we need help adjusting the CPUs and nobody wants to help we just get the run around.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello chugzillafx,
I apologize for any confusion caused by my previous response. What I intended to say is that the guide is indeed relevant for the i7-13700K, which is a 13th generation CPU. Additionally, I suggested reaching out to your motherboard manufacturer to obtain specific instructions on adjusting the BIOS settings according to our provided guide.
Updated Guidance RE: Reports of 13th/14th Gen Unlocked Desktop Processor Stability Issues
Let us know if you have questions or clarifications.
Best regards,
Caguicla C.
Intel® Customer Support Technician
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
i actually bought a 13700K-14700K i can get either one to work without crashing so I'm sending both back where i purchased them from as defective.
i bought a 12700K instead its coming tomorrow hopefully that will work and not crash.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello chugzillafx,
Thank you for your response.
Should the retailer where you purchased the product be unable to support your warranty claim, you have the option to file a Return Merchandise Authorization (RMA) ticket with us. Please use the following link to proceed: Intel Support Tickets.
When submitting your ticket, feel free to reference this community thread and mention that you have already conducted troubleshooting steps.
We look forward to your feedback after you have had the opportunity to test the 12th-generation CPU.
Best regards,
Caguicla C.
Intel® Customer Support Technician
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello chugzillafx,
Good day!
I'm just checking to confirm whether you have received the 12700K and if it has been tested. If you need any more help with this issue, please don't hesitate to inform us.
Best regards,
Crisselle C.
Intel® Customer Support Technician
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
yes, and ty it has been in since the day i received it and I'm using the XTU speed optimizer 2.0 setting. it seems to be working great.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello chugzillafx,
I'm pleased to know that.
Given that it's unaffected by the instability issue, it should function smoothly. I recommend initiating an RMA for your 13th and 14th gen CPUs either through your retailer or directly with Intel.
If there's no need for further help, I'll be closing this thread in a few days. Please don't hesitate to reach out if you require any more support
Best regards,
Caguicla C.
Intel® Customer Support Technician

- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page