warranty issue

[kpsbhasri]

hi team, 

i have bought intel i7 4970k CPU in 2018 from amazon 

the product was purchased on Oct 15 and I was given 1 year warranty  period  but when I went to Intel's local authorized dealer it was already out of the warranty period 

below is  the warranty period details in the attachment 

when I contacted Amazon they said that they need the  denial  mail from the intel side 

please can anyone please look into this problem?

Details :

Batch Number(FPO): X543B576

Serial Number (ATPO): U2540056A3506

<REMOVED>

thank you 

Sumukha P Bhasri 

[Jose_Intel]

Hello @kpsbhasri

Thank you for posting on the Intel️® communities.  

We advise to directly contact Intel Customer Support to check the process (you cannot do this through the forums). Here are pages where you can look up contact information, including local/country phone numbers based on your location: 

  

U.S. and Canada: Intel Customer Support 

Europe, Middle East, and Africa: Intel Customer Support EMEA  

Asia-Pacific: Intel Customer Support APAC  

Latin America: Intel Customer Support LAR  

Best regards,

Jose B.

Intel Customer Support Technician