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Hi all, I'm just running into some issues with my PC at the moment and I suspect the 13900k is at fault, I'm just hoping someone here may be able to offer some insight / advice on how to proceed.
So I've had a PC with a 13900k, an MSI Z790 Carbon Wifi, and DDR5 @ 4800Mhz for about 8 months now. Over that period, things started off fine, but got progressively worse. Windows would become unstable and had to be reinstalled a couple of times. Programs would tend to crash when the system was idle, but not if a game was open (although this happened during stress too, just less frequently). Eventually I figured out that disabling C-States in the BIOS improved system stability a little. This sort of kept me going for a while, but as of a couple days ago, the PC can no longer effectively boot anymore. It posts fine, can access BIOS fine, but as soon as an OS tries to load (whether this be windows installed on the SSD, a windows recovery USB, or an Ubuntu USB) the OS will run into some sort of error (usually a memory related one such as 0x0000005c, though not exclusively), and then do it's equivalent of blue screen.
I've tried removing RAM modules and installing in different slots & configurations, running on integrated graphics, resetting everything in BIOS to default & clearing CMOS, and running other operating systems, updating BIOS, etc etc. But all seem to end up in the same place. Where I'm stuck at the moment is figuring out whether this is the CPU or the Motherboard misbehaving. I don't suppose anyone would have any insight here?
Thanks in advance!
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Hello @OfficialPiAddict
Thank you for posting on the Intel️® communities.
We understand your system is not booting anymore. Please answer the following:
· Are you able to perform a swap test? (Using another processor or motherboard).
· Have you contacted the memory manufacturer?
Best regards,
Jose B.
Intel Customer Support Technician
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Hello OfficialPiAddict
We hope you are doing fine.
Were you able to check the previous questions?
Let us know if you still need assistance.
Best regards,
Jose B.
Intel Customer Support Technician
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Hello OfficialPiAddict
We hope you are having a nice day.
We have not heard back from you. So, we will close this thread. If you need any additional information, submit a new question, as this thread will no longer be monitored.
Best regards.
Jose B.
Intel Customer Support Technician.
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