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Beginner
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6700k Failing?

Hello all! I've recently ran into an issue with my 6700k... It ran great then all of a sudden I keep getting blue screens, sometimes they loop. All bugchecks are pointing to the cpu. All drivers and BIOS are up to date.

this is only one of the many bugchecks that I get daily.

UNEXPECTED_KERNEL_MODE_TRAP (7f)

This means a trap occurred in kernel mode, and it's a trap of a kind

that the kernel isn't allowed to have/catch (bound trap) or that

is always instant death (double fault). The first number in the

bugcheck params is the number of the trap (8 = double fault, etc)

Consult an Intel x86 family manual to learn more about what these

traps are. Here is a *portion* of those codes:

If kv shows a taskGate

use .tss on the part before the colon, then kv.

Else if kv shows a trapframe

use .trap on that value

Else

.trap on the appropriate frame will show where the trap was taken

(on x86, this will be the ebp that goes with the procedure KiTrap)

Endif

kb will then show the corrected stack.

Arguments:

Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT

Arg2: fffff801968fbe70

Arg3: fffff801968f3fe0

Arg4: fffff801947d69be

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25 Replies
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New Contributor II
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Hi Wantless ,

Can you please test the CPU with this utility https://downloadcenter.intel.com/download/19792/Intel-Processor-Diagnostic-Tool Download Intel® Processor Diagnostic Tool and also provide a full system details with this https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility Download Intel® System Support Utility .

It will be easier for Intel team to guide you.

Thank you.

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Beginner
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Thanks for the speedy reply!

I will download and test once I get home from work. Is there any other information I can give you? Full memory dump and minidumps?

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New Contributor II
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Those utilities have options to create reports, so post the reports they give.

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Community Manager
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Ronin, thanks for your assistance.

 

 

To: Wantless

 

 

Hello Wantless,

 

 

In regard to your concern besides the results of Intel® SSU, could you please run the following test and confirm the next details:

 

 

https://downloadcenter.intel.com/download/19792/Intel-Processor-Diagnostic-Tool Intel® Processor Diagnostic Tool

 

 

-Have you overclocked your processor?

 

-Have you tested your device with another Operating Systems?

 

-Have you faced the same issue with the different OS?

 

-Have you completed recently any BIOS update or change recently?

 

 

Once that you reply with the previous information, I will continue with the investigation of your case.

 

 

Hope I can hear from you soon.

 

 

Best regards,

 

Angie.
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Beginner
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Hello Ronin,

Thank you for all the help thus far! much more helpful then what windows support is!

Below I have attached both my System info and the cpu test results, everything passed.

Onto the questions you have asked.

- I have never overclocked anything in my life. Factory settings to me work just great.

- I have not tried another OS as I game, something like Linux doesn't have enough support for something like that

- In hopes to get rid of my Blue Screens I have completely update every single driver I could find.

Thanks again Ronin I much appreciate the help!

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New Contributor II
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Hi Wantless ,

From what microsoft is saying about that code here : https://msdn.microsoft.com/en-us/library/windows/hardware/ff559244(v=vs.85).aspx Bug Check 0x7F: UNEXPECTED_KERNEL_MODE_TRAP - Windows 10 hardware dev at Cause it seems that it maybe a hardware problem, especially memory.

I suggest to test with only one memory at a time and see if you get same error.

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Beginner
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I've ran with mutiple diffrent kinds of ram in all slots. I tested my gpu last night to make sure the 1080 wasn't pooping. I get so many different blue screen codes and random freezing im beginning to think it's my power supply starting to go.

Thanks for the help Ronin

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New Contributor II
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Then test it with another PSU if you have that possibility,

Also check if there isn't a problem with a windows update, because on the last windows insider version, there were lots of problem reports.

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Community Manager
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Hello Wantless,

 

 

Please do not hesitate to let us know the results of the test with a different PSU.

 

 

Hope I can hear from you soon.

 

 

Best regards,

 

 

Angie
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Community Manager
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Hello Wantless,

 

 

Were you able to test te another PSU?

 

 

Do not hesitate to let me know the results or if further assistance will be required.

 

 

Best regards,

 

Angie
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Beginner
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Not yet. Orderd one though should be here tuesday.

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Community Manager
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Hello Wantless,

 

 

Thanks for your reply.

 

 

Please let me know if you will need my assistance once that you complete the test.

 

 

Best regards,

 

Angie
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New Contributor II
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If the problem is not the PSU or memory, I would try a RMA with the CPU.

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Beginner
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Intel changed your cpu for other? RMA? Solved the problem?

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Community Manager
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Hello Wantless,

 

 

I was reviewing this thread and I was wondering if you were able to resolve the issue.

 

 

Don't hesitate in replying to this post if you need further assistance.

 

 

Regards,

 

Juan Carlos
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Beginner
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Seeing as I could not get it to work even with the new power supply. I've proud it to a local computer store. The guy there said "In the 20years I've been open this is the second time I've seen this happen"

Will update when he gets back to me.

Thanks allot for the support you guys sre a great team.

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Community Manager
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Hello Wantless,

 

 

Thank you for the update.

 

 

You may want also to check the RAM speed is under specifications (2133MHz).

 

 

If the computer is at the store, you can have the processor tested in a different motherboard, or your motherboard tested with a different processor.

 

 

In case the problem goes away by testing a different processor, and if the system ran under specifications since it was built, we can check for any warranty options.

 

 

Please let me know how it goes.

 

 

Regards,

 

Juan Carlos
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Beginner
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Hey everyonw!

Just an update one what's going on!

The computer store has gotten back to me. They said it's either the psu or the gpu. The machine crashes and reboots under any graphical load. Which obviously mean the psu is either dropping power to the car and/or the card has gone bad.

I'll update again once I get it completely figured out.

Nick

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Community Manager
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Hello Wantless,

 

 

Thank you for the update.

 

 

Please let us know how it goes.

 

 

Regards,

 

Juan Carlos
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