Re:Alder Lake on old fan-made game

ssuoixon · ‎05-28-2022

Hello!
I’ve recently moved from 9th gen to 12th gen and since then one of my older games (fan-made server, real game is closed down since approximately 10 years) is no longer working as intended. I know older titles had issues with Alder Lake but it was later patched, but is there any way to get an non-official title to work again? The game itself boots up, but core elements are extremely broken, and it later crashes totally. My guess is there isn’t much to do, but I wanted to ask just in case someone has experienced similar issues.

DeividA_Intel · ‎05-31-2022

Hello ssuoixon,

Thank you for posting on the Intel® communities. I am sorry to know that you are having issues with your processor.

In order to better assist you, please provide the following:

1. Run the Intel® System Support Utility (Intel® SSU) to gather more details about the system.

Download the Intel® SSU and save the application on your computer: https://www.intel.com/content/www/us/en/download/18377/intel-system-support-utility-for-windows.html
Open the application, check the "Everything" checkbox, and click "Scan" to see the system and device information. The Intel® SSU defaults to the "Summary View" on the output screen following the scan. Click the menu where it says "Summary" to change it to "Detailed View".
To save your scan, click Next and click Save.

2. What is the name of the game? Can you provide a link to where you get the game?

3. Do you have any issues with a new game?

4. Can you take a short video where we can see the issue?

5. Have you checked this behavior with the game developer?

Regards,

Deivid A.

Intel Customer Support Technician

DeividA_Intel · ‎06-02-2022

Hello ssuoixon,

Were you able to check the previous post and get the information requested? Please let me know if you need more assistance.

Regards,

Deivid A.

Intel Customer Support Technician

DeividA_Intel · ‎06-06-2022

Hello ssuoixon,

We have not heard back from you, so we will close this inquiry. If you need further assistance or if you have additional questions, please create a new thread and we will gladly assist you.

Regards,

Deivid A.

Intel Customer Support Technician