Processors
Intel® Processors, Tools, and Utilities
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BSOD i7-7700k

AGarc21
Beginner
1,904 Views

Hello guys,

On April I bought a new Core i7-7700k, it was working well until yesterday.

Since yesterday mi pc crash (BSOD) giving these 2 errors:

- CLOCK_WATCHDOG_TIMEOUT

- WHEA_UNCORRECTABLE_ERROR

Being the former the more common, it randomly crashes after some minutes. I have already reinstalled windows and still, same issue. I have disconnected mi gpu as well and reset BIOS.

SPECS:

- MOBO: z270 gaming k4

- CPU: Core i7-7700K

- RAM: 8gb ddr4 Kingston hyperx 2133 mhz

- 250 ssd Samsung 850 EVO

- 2TB HDD

- CPU COOLER: Cooler Master Hyper D92

Any ideas of what could it be?

Thanks!

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idata
Employee
684 Views

Hello, Astaroth43. Thank you very much for sharing your issue with the Intel Communities Team. I will be more than glad to assist you.

 

 

Firstly, can you please share with me the Operating System that you are using?

 

Then, is it possible for you to test this processor in a different motherboard? Also, can you test your motherboard using a different processor?

 

If possible, please run the https://downloadcenter.intel.com/download/19792/Intel-Processor-Diagnostic-Tool Intel® Processor Diagnostic Tool and share with us the results.

 

 

 

Antony S.

 

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idata
Employee
684 Views

Hello, Astaroth43.

 

 

I would like to double check if you were able to perform the troubleshooting steps that I attached to the post above and the results.

 

 

 

Antony S.

 

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