fmain, Thank you for posting in the Intel® Communities Support.
Thank you very much also for sharing your feedback about the Intel® warranty process, I will transfer your comments to the proper department for them to be aware of your opinion.
I can see here in our database that there is a warranty case created for you, according to the information in it, an agent sent you an email like 12 hours ago with some details about the warranty process, please verify your inbox. They will try to contact you again as soon as possible.
Intel Customer Support Technician
A Contingent Worker at Intel