Hello DKeat1,
Thank you for posting your question on this Intel® Community.
For embedded processors, our recommendation is that you post your question on the Embedded Community:
Embedded Server > Intel Xeon and Atom server Hardware, Firmware, Software and Tools
https://community.intel.com/t5/Embedded-Server/bd-p/emb-server-hardware-software-firmware
If your company is directly supported by Field Application Engineers (FAEs), you can get in contact with them and use Intel® Premier Support (IPS) to submit issues.
To get an IPS account setup and activated, please contact your FAE.
Regards,
Wanner G.
Intel Customer Support Technician
