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Can not install intel processor identification utility

Husneara
Beginner
2,878 Views

Hi everyone! 

I am facing a problem with installing the intel processor identification utility. shows error code: 2417213376. Please help me to solve this issue.

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15 Replies
AlHill
Super User
2,873 Views

What is the processor model number?

Provide the link from where you are downloading the utility.

Doc (not an Intel employee or contractor)

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Husneara
Beginner
2,853 Views

My pc processor number is : 

Intel(R) Core(TM) i3-3220 CPU @ 3.30 GHz 3.30 GHz

I have downloaded it from this link: 

http://support.intel.com/support/processors/tools/piu/sb/cs-014921.htm

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AlHill
Super User
2,850 Views
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Husneara
Beginner
2,823 Views

I am facing the same problem while installing it from your link.

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AlHill
Super User
2,820 Views

Then, you likely have a windows problem.

So the Intel support engineers can have more information about your system, Download, run, and save the results of this utility as a text file:
https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility

Then ATTACH the text file using the instructions under the reply window ( Drag and drop here or browse files to attach ).

Doc (not an Intel employee or contractor)

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Husneara
Beginner
2,810 Views

Here are the results of the utility. Check out the attached files.

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Husneara
Beginner
2,794 Views

Here is the txt. file

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LeonWaksman
Super User
2,864 Views

Hi @Husneara 

Did you tried to install the Intel Processor Diagnostic Tool? Do you have Windows 10 O.S.? 

Leon

 

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Husneara
Beginner
2,852 Views
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Husneara
Beginner
2,845 Views

I have attached the test result that I have done with  Intel Processor Diagnostic Tool.

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AlHill
Super User
2,843 Views

Ok, are we talking about the Intel processor identification utility

or the Intel processor diagnostic tool?

I gave you a link to the Intel processor identification utility.  Did you try it?

Doc (not an Intel employee or contractor)

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Husneara
Beginner
2,834 Views

Sorry, I did not find any link. Will you please send it again?

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AlHill
Super User
2,830 Views

scroll down in this thread.

Doc (not an Intel employee or contractor)

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Alberto_Sykes
Employee
2,750 Views

Hello Husneara, Thank you for posting in the Intel® Communities Support.


I just wanted to check if the issue with the Intel® Processor Identification Utility still persists and if you need further assistance on this matter?


Regards,

Albert R.


Intel Customer Support Technician

A Contingent Worker at Intel


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Alberto_Sykes
Employee
2,739 Views

Hello Husneara, Since I have not heard back from you, we are closing the case, but if you have any additional questions, please post them on a new thread so we can further assist you with this matter.


Regards,

Albert R.


Intel Customer Support Technician

A Contingent Worker at Intel


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