Can not install intel processor identification utility

[Husneara]

Hi everyone! 

I am facing a problem with installing the intel processor identification utility. shows error code: 2417213376. Please help me to solve this issue.

[AlHill]

What is the processor model number?

Provide the link from where you are downloading the utility.

Doc (not an Intel employee or contractor)

[Husneara]

My pc processor number is : 

Intel(R) Core(TM) i3-3220 CPU @ 3.30 GHz 3.30 GHz

I have downloaded it from this link: 

http://support.intel.com/support/processors/tools/piu/sb/cs-014921.htm

[AlHill]

Download from here:

https://downloadcenter.intel.com/download/28539/Intel-Processor-Identification-Utility-Windows-Version

Doc (not an Intel employee or contractor)

[Husneara]

I am facing the same problem while installing it from your link.

[AlHill]

Then, you likely have a windows problem.

So the Intel support engineers can have more information about your system, Download, run, and save the results of this utility as a text file:
https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility

Then ATTACH the text file using the instructions under the reply window ( Drag and drop here or browse files to attach ).

Doc (not an Intel employee or contractor)

[Husneara]

Here are the results of the utility. Check out the attached files.

[Husneara]

Here is the txt. file

[LeonWaksman]

Hi @Husneara 

Did you tried to install the Intel Processor Diagnostic Tool? Do you have Windows 10 O.S.? 

Leon

[Husneara]

No, I did not install Intel Processor Diagnostic Tool. I use Windows 7 OS.

[Husneara]

I have attached the test result that I have done with  Intel Processor Diagnostic Tool.

[AlHill]

Ok, are we talking about the Intel processor identification utility

or the Intel processor diagnostic tool?

I gave you a link to the Intel processor identification utility.  Did you try it?

Doc (not an Intel employee or contractor)

[Husneara]

Sorry, I did not find any link. Will you please send it again?

[AlHill]

scroll down in this thread.

Doc (not an Intel employee or contractor)

[Alberto_Sykes]

Hello Husneara, Thank you for posting in the Intel® Communities Support.

I just wanted to check if the issue with the Intel® Processor Identification Utility still persists and if you need further assistance on this matter?

Regards,

Albert R.

Intel Customer Support Technician

A Contingent Worker at Intel

[Alberto_Sykes]

Hello Husneara, Since I have not heard back from you, we are closing the case, but if you have any additional questions, please post them on a new thread so we can further assist you with this matter.

Regards,

Albert R.

Intel Customer Support Technician

A Contingent Worker at Intel