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Crash with WHEA during shader compile on 14900K in Lords of The Fallen

SLitw
Beginner
839 Views

Hi.

I have 14900K stock, 2x16GB DDR5 6800,rtx 4090,Seasonic Px 1600,SSD 2TB,Aorus Z790 Elite X

So.

Today i launched Lords of The Fallen and during shader compiling it crashed with WHEA LOGGER in event. Should i worry? Otherwise all is stable. Cinebench,games etc.Only in shaders first time compile. Screen: Internal Parity Error

screen:

 

 

sh.jpg

 

Like you see it throws WHEA during shader compile on first time.

Is my cpu ok?

I had 13900K and the same issue. Now on 14900K and new MB the same prob.

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6 Replies
VonM_Intel
Moderator
667 Views

Hi, SLitw.

Thank you for posting in our Community and for providing your system specifications.

While it's difficult to pinpoint the exact cause without further investigation, there are a few potential explanations for this issue.

 

Firstly, WHEA LOGGER errors typically indicate hardware-related issues, such as problems with the CPU, RAM, or motherboard. Since you've already upgraded both your CPU (from 13900K to 14900K) and motherboard, and the issue persists, it's less likely to be a CPU-specific problem.

Given that the issue occurs specifically during shader compiling and only on the first time compile, it could potentially be related to the GPU or GPU drivers. Shader compiling is a GPU-intensive task, and issues during this process may point to GPU-related problems.

 

Additionally, I'm curious to know if you've attempted any troubleshooting measures to address the problem. You told me about your CPU, RAM, and motherboard but I would like to go one step further and confirm details such as OS build# and see if there are errors logged. The SSU can collect that info that can be helpful to me.

 

Looking forward to your response. Have a nice day!

Best regards,

Von M.

Intel Customer Support Technician


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zzetta
New Contributor II
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SLitw
Beginner
646 Views

Here are my settings:
P1 253W , P2 253W , Core Limit 400A
Load Line Calibration HIGH.

all stable

 

Should i rma cpu?

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VonM_Intel
Moderator
626 Views

Hi, SLitw.

Thank you for sharing your settings. Given that everything appears stable with P1 at 253W, P2 at 253W, Core Limit at 400A, and Load Line Calibration set to HIGH, it's concerning that all are stable. Before considering an RMA for the processor, we should perform some troubleshooting steps to determine if an RMA is necessary. 

 

Moreover, I agree with , have you tried restoring the BIOS to its default settings? After doing so, you can follow the guidelines provided here: https://community.intel.com/t5/Processors/Guide-Addressing-CPU-Instability-on-Gigabyte-Motherboards/td-p/1596899. Please let us know the result if the issue persists.

 

Looking forward to your response. Have a nice day!

 

Best regards,

Von M.

Intel Customer Support Technician


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NormanS_Intel
Moderator
506 Views

Hello SLitw,


I wanted to check if you had the chance to review the information we posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter. You can also check this link for the settings that we recommend: https://community.intel.com/t5/Processors/Updated-Guidance-RE-Reports-of-13th-14th-Gen-Unlocked-Desktop/m-p/1594553#M72054  


Best regards,

Norman S.

Intel Customer Support Engineer


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NormanS_Intel
Moderator
439 Views

Hello SLitw, 


I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.


Best regards,

Norman S.

Intel Customer Support Engineer


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