DSA-Multiple download errors message

[Kira1]

Hello , when I downloaded an update from the DSA I installed it while the others still downloading , all was good until I tried to re-download the two updates , but it keeps showing "Multiple download errors".

I tried multiple ways to fix the problem (repairing and re-installing DSA , refreshing the page , restarting the laptop) , but nothing changed , even tho I referred to a reply from a technician to a post facing the same issue.

Can you please provide more specific solutions like deleting the incomplete downloads or whatever solution can fix this problem.

Thank you for helping.

[Alberto_R_Intel]

Kira1, Thank you for posting in the Intel® Communities Support.

We will be more than glad to assist you with this matter. 

In reference to this scenario and in order to try to fix this problem, please try the steps shown in the link below. Even though the issue described is different, it will still help us in trying to solve this issue:

https://www.intel.com/content/www/us/en/support/articles/000026895/software/software-applications.html

If the same behavior remains after that, then please attach the SSU report so we can verify further details about the components in your platform, check all the options in the report including the one that says "3rd party software logs":

https://www.intel.com/content/www/us/en/support/articles/000057926/memory-and-storage.html 

Additionally, please provide the logs requested in the following link:

https://www.intel.com/content/www/us/en/support/articles/000056654/software/software-applications.html

Any questions, please let me know.

Regards,

Albert R.

Intel Customer Support Technician

[GerardoT]

In my case the issue is and still is related to WPA3 being active. Solution is to disable it and revert to WPA2. 

[Alberto_R_Intel]

Hello Kira1, I just wanted to check if you saw the information posted previously and if you need further assistance on this matter?

Regards,

Albert R.

Intel Customer Support Technician

[Alberto_R_Intel]

Hello Kira1, Since we have not heard back from you, we are closing the case, but if you have any additional questions, please post them on a new thread so we can further assist you with this matter.

Regards,

Albert R.

Intel Customer Support Technician