Echange i7-6700K S-Spec SB2BR ?

[PBoye1]

Bonjour,

J'ai un processeur i7-6700K avec S-Spec SB2BR donc affecté par l'erreur SKL067

Quelle est la politique d'Intel pour résoudre ce problème ?

Remboursement, remplacement... ?

Merci pour l'information.

Pilippeulm

[Anonymous]

Hi pilippeulm,

Let me ask to my upper manager in regards the random issues with Intel® Software Guard Extensions.

Regards,

Mike C

[idata]

Hi pilippeulm,

Thank you for your waiting. In regards to your request please contact our support team via phone, chat or email. They will help you with your issue. Contact Support websitehttp://www.intel.com/content/www/us/en/support/contact-support.html http://www.intel.com/content/www/us/en/support/contact-support.html US phone number is 1-916-377-7000. Monday – Friday 7:00 AM to 5:00 PM (Pacific Time) Regards,Mike C

[Ronny_G_Intel · Accepted solution]

Hi pilippeulm,

I would recommend that you contact Intel Customer Support as mentioned above at http://www.intel.com/content/www/us/en/support/contact-support.html http://www.intel.com/content/www/us/en/support/contact-support.html

Also make sure that you get the latest BIOS for your system, it will contain latest fixes and also latest microcode update for your CPU.

I hope this helps,

Ronny G