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Help My I5 14600kf with spots is dying?

Manuelcrbsa
Beginner
336 Views

I need help with my cpu.

I bought the cpu about 15 days and it shows this pattern. 

What could it be? 

I need to asck for a replacement?

Thank you.

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3 Replies
RandyT_Intel
Moderator
92 Views

Hello Manuelcrbsa,

 

For warranty requests within 30 daysof the initial purchase date, it is recommended to contact yourplace of purchase (POP)for support. Most businesses have consumer protection policies that allow for direct support from the reseller, which can often be faster than contacting Intel directly. If you purchased the product inChina, specific regulations allow you to approach Intel directly on the first day of purchase if bought from a physical store, or within the first 7 days if purchased online. After 30 days, you should reach out to Intel Customer Support for warranty claims.

 

What Warranty Return Services Are Offered by Intel?

 

Best regards, 

 

Randy T. 

Intel Customer Support Technician 


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RandyT_Intel
Moderator
56 Views

Hello Manuelcrbsa,

 

I wanted to follow up regarding the information we shared with you recently. Have you had a chance to review them? Your feedback is invaluable in helping us determine the next best course of action. 


Please let me know if you have any thoughts or if there's anything else you need from us. 

Looking forward to your response! 

  

Best regards, 


Randy T. 

Intel Customer Support Technician 


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RandyT_Intel
Moderator
44 Views

Hello Manuelcrbsa,


Since I have not received any response from you, I will proceed with closing this ticket. Please note that this case will no longer be monitored. 


If you have any new questions or inquiries, kindly submit another ticket, and we will be happy to assist you. 

 

Best regards, 

Randy T. 

Intel Customer Support Technician 


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