IPDT not working

[ASaye9]

hi,

when I run the IPDT it seems not to work properly. I pass the first 5 parts of the test (Genuine Intel, Brand String, Cache, MMXSSE, IME) but as soon as the Prime Number test is starting, the IPDT program gets stuck. Another window opens displaying "IPDT visParticle - 1.5.0.0 (Not Responding)" For the rest this side window remains blank. In the main IPDT window, next to Prime Number it shows "Testing" but that doesn't change for hours now.

The Quick Scan worked well (prime number not being tested I gather) but both the Default as well as the Burn-In Test have the above problem.

thanks for your answer

[n_scott_pearson]

What processor are you running it on?​

[Wanner_G_Intel]

Hello ASaye9,

If you need further assistance, please let us know.

Wanner G.

Intel Customer Support Technician

Under Contract to Intel Corporation

[Wanner_G_Intel]

Hello ASaye9,

If you need further assistance, please contact us back.

Wanner G.

Intel Customer Support Technician

Under Contract to Intel Corporation