Intel® Extreme Tuning Utility voltage and Amp setting

[Roushguy]

Hi I am currently running a Gigabyte Auros Elite AX motherboard on the latest BIOS. EVGA 3090Ti, Two DDR5 16GB Crucial Pro 5600 rams sticks and 4 M2 (1)500Gb and (3) 1TB Gen 4. CPU Intel i7-14700kf. Setting power levels to 253 with ICC Max of 300 slows it down a lot using various benchmarks with occasional crashes. Using XTU AI it sets my power levels to 375, 375 with 450A which seems excessive but the system runs fast and reliable at these settings.. I do not use XMP yet. I have to assume that these settings are ok but seems extreme especially considering it is your AI tool that makes these changes. XTU AI also sets all Pcores  to 57x and all Ecores are set to 44x. I did download the very latest XTU. Please advise.

Bill

[AlHill]

You are in the wrong forum.

you should be in https://community.intel.com/t5/Processors/bd-p/processors

Doc (not an Intel employee or contractor)
[Fear and the desire for control are primary motivators for shadow dwellers. ]

[Roushguy]

It is a AI tool question and I put it under Intel AI tools. It is not a CPU question. Am I missing something here?

[AlHill]

It belongs in the processor forum.

Doc (not an Intel employee or contractor)
[Fear and the desire for control are primary motivators for shadow dwellers. ]

[Vipin_S_Intel]

Hi Bill, we would like to inform you that we are routing your query to the dedicated team for further assistance.

[Roushguy]

Ok thanks. Let me know if you need any additional information. Will I be provided a new link?

Bill

[AlHill]

No, but you can use this:

https://community.intel.com/t5/Processors/Intel-Extreme-Tuning-Utility-voltage-and-Amp-setting/m-p/1646532

Doc (not an Intel employee or contractor)
[Fear and the desire for control are primary motivators for shadow dwellers. ]

[JeanetteC_Intel]

Hello Roushguy,

Good day!

Please be advised that AI Assist is highly dependent on system configuration, especially for thermal and power management. Each AI Assist recommendation is useful only for that configuration; therefore, the calculation AI is doing is not something we can provide in terms of voltage and amp setting.

I highly recommend before using the AI Assist feature, please reset BIOS overclocking values to the default values prior to system characterization and see if crashing issue is solved. If you changed any component, try to re-run AI Assist to get new recommended customized values for that new configuration.

Additionally, please be reminded that altering clock frequency or voltage may void any product warranties and reduce stability, security, performance, and life of the processor and other components. Check with system and component manufacturers for details.

You may check this related article below:

Usage of overclocking and Intel® XMP and warranty Info

Best regards,

JeanetteC.

Intel® Customer Support Technician

[JeanetteC_Intel]

Hello Roushguy,

Good day!

I'm following up to check whether you have had the chance to review our prior correspondence. If you have, kindly acknowledge receipt and do not hesitate to reach out if there are any aspects you'd like to discuss or require further explanation on.

Best regards,

JeanetteC.

Intel® Customer Support Technician

[JeanetteC_Intel]

Hello Roushguy,

Good day!

As I have not heard from you for the past few days, I will proceed in closing this thread. Should you need assistance in the future, please submit a new question as this thread will no longer be monitored.

Sincerely,

JeanetteC.

Intel® Customer Support Technician

[Roushguy]

As a follow up to me email that I sent my system is running all stock clocking and voltages. After Running the utility is when my power and wattage specs were changed and from what I can tell AI changed my settings that could be dangerous to my CPU and motherboard. Please advise.

Bill

[Roushguy]

Last email sent to Jeanette:

Jeanette I did reset the bios many times. I do not over clock or change voltage except when  XTU AI is run. My question is 375 watts and 450 amps too hot or high. I had to replace my first Motherboard because the cpu pins were burnt on the MB itself but the CPU does not seem to have suffered any damage. In the meantime I manually set my power setting to 325 watts and 400 amps max well below what AI set at 375w/450a. I also use a water cooler for the cpu. 

Bill

[Roushguy]

Jeanette I recieved an email from you stating my CPU i74700k is not supported with XTU AI. Below is a copy of my email that I sent back you for the record just incase replies are not supported and a link that clearly shows support. 

"Jeanette,

So after almost 2 months after I opened my case you sent me an email that my latest i7 CPU is not supported. If so why does the utility allow it to run if it can damage CPU's and motherboards. Having been an International Support Manager in OS Sustaining Engineering for a 36,000 employee computer company with all do respect I am unfortunately quite familiar with the RTFM response however I never allowed it's use.. So here we have a AI tool that is not even smart enough to know it shouldn’t run on a recent i7 Gen 14 platforms. Just how advanced can the Intel XTU AI tool be that is supposed to take all system parameters into account before making any changes? Also the document that you provided was updated JUST two weeks before I submitted my case and the tool has been out for almost a year. I have to admit I didn’t ever expect this response. So I guess I can now assume my Gigabyte Z790 MB and possibly my CPU has been damaged with an Intel tool that never should have been executed in the first place. Just imagine how many other I7 owners have  damaged their hardware because of a tool that should have checked what type of CPU is present. Nor does it say what the recommended safe levels should be anywhere within my case.. Please advise what are Intels next steps going forward if I can now assume my hardware is already damaged AGAIN using this utiliity? Attached is an Intel document that shows support for my version of my CPU that I did read prior to the XTU download. You will notice it shows support for my CPU. "

https://www.intel.com/content/www/us/en/download/17881/intel-extreme-tuning-utility-intel-xtu.html?wapkw=AI%20utility%20support

Bill