Intel XTU and undervolt protection

SaltyxTomato · ‎06-30-2023

Hello dear people,

I am facing an issue and would like to receive help

I would like to undervolt my Intel CPU using Intel XTU, but whenever I open the program I get this notification :

I have done the following things prior to posting this question :
1. completely uninstalled the app and re-installed.
2. disabled Core isolation (memory integrity)
3. updated my bios to latest from manufacture website
4. updated all drivers (except Nvidia driver)
5. made sure that there are no conflicting programs that affect voltage of CPU
6. Turned OFF Hyper-v AND Virtual machine platform.
7. Collected system info + logs (everything) which I included in the attachments

PC specs :
Motherboard : Msi Z690 Tomohwak DDR4
CPU : Intel 12700k (STOCK configuration, no overclock)
Ram : 16GB
OS : Windows 11 64bit

Best regards.

Jocelyn_Intel · ‎07-03-2023

Hello, @SaltyxTomato

Thank you for posting on the Intel® communities. I will gladly assist you here.

I will do some research on this. As soon as I have updates, I will post them here.

Best regards,

Jocelyn M.

Intel Customer Support Technician.

SaltyxTomato · ‎07-05-2023

Hello,

I would like to thank you for taking time to try and solve this, but I already did find the solution

I had to disable virtualization in BIOS in order to have XTU work.

But, I have a small question, does the values set by XTU still be applied when the application (XTU) not running in tray ? When I restart pc it does not start with windows, so values still apply or do I have to have the app running all times ?

Jocelyn_Intel · ‎07-05-2023

Hello, @SaltyxTomato

Thank you for your time.

Could you please confirm if Undervolt protection is enabled in BIOS? If you need assistance checking on this, contact your System Manufacturer.

Regarding your inquiry, you can create a profile to save your settings: How to Create, Save, and Load Profiles in the Intel® Extreme Tuning Utility (Intel® XTU)

Best regards,

Jocelyn M.

Intel Customer Support Technician.

Jocelyn_Intel · ‎07-10-2023

Hello, @SaltyxTomato

We are checking this thread and we would like to know if you were able to review our previous post. If you need further assistance, please do not hesitate to contact us back.

Best regards,

Jocelyn M.

Intel Customer Support Technician.

Jocelyn_Intel · ‎07-12-2023

Hello, @SaltyxTomato

We have not heard back from you, so we will proceed to close this thread now. If you need any additional assistance, please submit a new question as this thread will no longer be monitored.

Best regards,

Jocelyn M.

Intel Customer Support Technician.