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Hello mgendron80,
Thank you for posting on the Intel® communities.
As you mentioned, the Intel® Core™ i3-1005G1 Processor does support Intel® Turbo Boost and Intel® Hyper-Threading Technologies. You need to check with your computer manufacturer (OEM) in order to properly enable these technologies in the BIOS.
So we can have more information about your system and CPU, please provide the following information:
1. Run the Intel® System Support Utility (Intel® SSU) and attach the report generated:
- Open the application, check the "Everything" box, and click on "Scan" to see the system and device information. By default, Intel® SSU will take you to the "Summary View".
- Click on the menu where it says "Summary" to change to "Detailed View".
- To save your scan, click on "Next", then "Save".
- Use the option under the reply window to attach the report to the thread (Drag and drop here or browse files to attach).
2. Provide the Report for Intel® Graphics Drivers, follow this link.
3. Run the Intel® Processor Identification Utility and send the report either in a screenshot or .txt file. Follow the instructions here.
4. Please go to the Device Manager, open the dropdown menu under Processors, and provide a screenshot of it.
Regards,
Sebastian M
Intel Customer Support Technician
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Hello Dirkteur,
We have not heard back from you, please let me know if you need further assistance.
Regards,
Sebastian M
Intel Customer Support Technician
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Hello Dirkteur,
We have not heard back from you, so we will close this inquiry. If you need further assistance or if you have additional questions, please create a new thread and we will gladly assist you.
Regards,
Sebastian M
Intel Customer Support Technician
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