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12373 Discussions

Intel stole my processor.

BŠama
Beginner
231 Views

The thing is at some point there was some problem with BSOD on my pc, everything on it was changed except my i7 7700k. I had a warranty and used it, the processor was sent to Intel together with pictures of it. So intel made some diagnostics and said that this processor was illegally modified by my or some other 3rd person. IM SCHOCKED i dont event unerstand what it means! I paid ~350 EUR for it, they say u wont get it back. And what am i supposed to do now?

0 Kudos
5 Replies
AlHill
Super User
162 Views

This is a technical support forum, and no one here can help you. I will inform the community manager of your issue so you can be directed to the proper individual.

 

Doc

 

BŠama
Beginner
162 Views

OK thanks, and sorry.

AlHill
Super User
162 Views

No problem. You will be hearing from her shortly.

 

Doc

MaryT_Intel
Community Manager
162 Views

Thanks, @A.Hill,

 

Hi BSama, I'll get this escalated to have someone help you with this. Thank you!

Mary T.

Support Community Manager

Leonardo_C_Intel
Moderator
162 Views

Hello BŠama

 

We are going to continue helping you on your internal case with this request/process. Thank you for understanding.   

     

Regards,

Leonardo C.

 

Intel Customer Support Technician

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