Re: Problemas com a Tecnologia de Virtualização(VT)

BAlve1 · ‎03-12-2017

Olá, Possuo um I5 7400 em uma placa H110M-H da gigabyte com a Bios F20 na bios eu habilitei a opção VT, porém no sistema operacional WINDOWS 10 nenhum programa reconhece a tecnologia de virtualização como ativa, o que eu faço, o problema é na placa, no processador ou no SO???

idata · ‎03-13-2017

Hello Nalves,

Could you please let me know what is the software you are using to check if the feature is enabled? If can attach screenshots it will be really helpful.

Regards,

Amy.

BAlve1 · ‎03-13-2017

Softwares: VirtualBox, Koplayer and Intel Processor Identification Utility.

See the images below.@@

idata · ‎03-14-2017

/thread/112258 Nalves, thank you for the pictures.

Based on your description, you have the latest BIOS version from Gigabyte; have you checked if one of the previous versions behaves in the same way? Was the feature recognized before?

Regards,

Amy.

BAlve1 · ‎03-14-2017

I think i'm an isolated case because i'm not seeing no one with a problem like mine on gigabyte fórums, or no one needed of Virtualization to test. unfortunately i can't test old bios because the upgrade is irreversible, and because Kaby Lake processors don't run on old BIOS from Gigabyte Motherboards, and i don't have any friend with the same processor or motherboard to test where is the problem. (sorry for my english, i'm Brazilian)

idata · ‎03-15-2017

Thank you for that information.

I also confirmed about the BIOS downgrade in Gigabyte site, but I wanted to check if you were able to do that.

For testing purposes, can you try the https://www.microsoft.com/en-us/download/details.aspx?id=592# filelist Download Microsoft® Hardware-Assisted Virtualization Detection Tool from Official Microsoft Download Center?

Regards,

Amy.

BAlve1 · ‎03-15-2017

I already tested it in compatibility mode with windows 7, but i forgot to put the error:

My Processor Have a Problem?

idata · ‎03-16-2017

Thank you for trying that tool.

Please let me review your thread, I will update the thread as soon as possible.

Regards,

Amy.

BAlve1 · ‎03-16-2017

I hope this don't mean incompatibility between I5 7400 and Updated GA-H110M-H because i haven't funds to spent with new ones.

idata · ‎03-21-2017

/thread/112258 Nalves, I am still working on this.

I will keep you updated.

Regards,

Amy.

idata · ‎03-28-2017

/thread/112258 Nalves, I have some updates for you.

Currently, I have not been able to replicate this matter. My systems has been behaving as expected; however, I would like to run one more test using VirtualBox. I will share my results with you as soon as possible.

Regards,

Amy.

idata · ‎03-31-2017

/thread/112258 Nalves, thank you very much for your patience.

I have the final results for the test I have done, I must inform that unfortunately I was unable to replicate this matter on my system. I installed VirtualBox and Koplayer, and both worked without any issues.

Regards,

Amy.

BAlve1 · ‎04-03-2017

you used the same motherboard and processor on your tests?

idata · ‎04-04-2017

I used a ROG STRIX H270F GAMING, and Intel® Core™ i5-7500 Processor.

At this stage replacing the unit is the next step, and I noticed that you already processed the warranty. So, please let me know as soon as you get the replacement processor.

Regards,

Amy.

idata · ‎04-10-2017

/thread/112258 Nalves, were you able to replace the unit?

Regards,

Amy.

BAlve1 · ‎04-11-2017

Yes, I already entered the warranty process, but I am waiting for the next two weeks, because we will have two holidays in the next two weeks and I do not want to be without pc during the holidays, after these two weeks I will be sending the processor.

idata · ‎04-11-2017

Let me know as soon as you get the replacement, I am interested in your results.

Regards,

Amy.