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Novice
2,198 Views

Regarding the https://softwareoffer.intel.com Intel Performance Pack

I can not claim my Intel Performance Pack. I got the code off of Newegg when i a bought an ASUS SCAR laptop. When i enter the code i am redirected to a site where i have to agree to the terms and conditions, when i check the box and enter "submit" i am stuck on the same page loading.Capture.PNG

9 Replies
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Novice
753 Views

I tried using a different browser, cleared the cookies and cache, i tried reaching out to intel but i couldn't do that from the same site above because they keep telling me after filling out my information "Error Submitting Support Ticket"

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Super User
753 Views

In the right bottom corner of the https://softwareoffer.intel.com/Redeem page is a label "Support". Press on it and fill the forma with your question.

 

Leon

 

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Beginner
753 Views

Leon, ive tried this multiple times as i am trying to claim my Black ops 4 and when you fill in the form it just says "Error submitting support ticket"

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Novice
753 Views

"Error Submitting Support Ticket"

 

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Beginner
753 Views

I cannot access mine either - and trying to submit a support ticket just results in an error message

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Super User
753 Views

Still problems exists with moving the Support Community to the new place. Wait and I hope some body from Intel will give the right link. I affray that you need to wait till Monday.

 

Leon

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Novice
753 Views

I'm having the same issue and unable to find a fix. Support link doesn't work. Had to go to intel's main site and submit a case there.

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Novice
753 Views

I have the same exact problem. Intel should be doing something...

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Employee
753 Views

Hello BAmir2, Thank you for joining our Intel® Community. Your question is on our Intel® Partner Programs so we will transfer this to our Programs Support Team and they will contact you back via email as soon as possible. To learn more about our Intel(R) Partner Programs, please visit the following URL: https://www.intel.com/content/www/us/en/partner/programs-overview.html To all the other users please create different threads so we can redirect them as well, as the tickets are handled individually by the team in charge I hope this helps. Diego S. Intel (R) Customer Support Technician Under Contract to Intel (R) Corporation
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