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Regarding the https://softwareoffer.intel.com Intel Performance Pack

BAmir2
Novice
2,623 Views

I can not claim my Intel Performance Pack. I got the code off of Newegg when i a bought an ASUS SCAR laptop. When i enter the code i am redirected to a site where i have to agree to the terms and conditions, when i check the box and enter "submit" i am stuck on the same page loading.Capture.PNG

9 Replies
BAmir2
Novice
1,178 Views

I tried using a different browser, cleared the cookies and cache, i tried reaching out to intel but i couldn't do that from the same site above because they keep telling me after filling out my information "Error Submitting Support Ticket"

LeonWaksman
Super User
1,178 Views

In the right bottom corner of the https://softwareoffer.intel.com/Redeem page is a label "Support". Press on it and fill the forma with your question.

 

Leon

 

AMurp5
Beginner
1,178 Views

Leon, ive tried this multiple times as i am trying to claim my Black ops 4 and when you fill in the form it just says "Error submitting support ticket"

BAmir2
Novice
1,178 Views

"Error Submitting Support Ticket"

 

MSkus1
Beginner
1,178 Views

I cannot access mine either - and trying to submit a support ticket just results in an error message

LeonWaksman
Super User
1,178 Views

Still problems exists with moving the Support Community to the new place. Wait and I hope some body from Intel will give the right link. I affray that you need to wait till Monday.

 

Leon

MLars8
Novice
1,178 Views

I'm having the same issue and unable to find a fix. Support link doesn't work. Had to go to intel's main site and submit a case there.

IMiho
Novice
1,178 Views

I have the same exact problem. Intel should be doing something...

Diego_S_Intel
Employee
1,178 Views
Hello BAmir2, Thank you for joining our Intel® Community. Your question is on our Intel® Partner Programs so we will transfer this to our Programs Support Team and they will contact you back via email as soon as possible. To learn more about our Intel(R) Partner Programs, please visit the following URL: https://www.intel.com/content/www/us/en/partner/programs-overview.html To all the other users please create different threads so we can redirect them as well, as the tickets are handled individually by the team in charge I hope this helps. Diego S. Intel (R) Customer Support Technician Under Contract to Intel (R) Corporation
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