Single Sign-On Error

[MatiasMR55]

Im trying to RMA a CPU

Every time i got to https://supporttickets.intel.com/warrantyinfo?lang=en-US and try to request an RMA i get an error

 

tried on Chrome, Edge, Firefox, incognito tab, 2 different accounts.

[Tone]

Same! did you manage to solve it?

[MatiasMR55]

Nope, got a reply that they will respond me on 21st of March... so im unable to use my pc and cannot create a ticket, awesome.

[Alberto_R_Intel]

MatiasMR55, Tone, Thank you for posting in the Intel® Communities Support.

In reference to this topic, I will report this issue to the proper department for them to be aware of this scenario and try to fix it as soon as possible.

In order to replace the Intel® processor, we recommend to get in contact directly with your local Intel® department through any of our support channels:

Chat support:

http://intelsupportchat.force.com/icslivechat/ics_tech_processor_ww_english_Chat

For phone support, depending on your location, you will see the contact information on the links below:

EMEA contact information: https://www.intel.com/content/www/us/en/support/contact-support/emea-contact.html

APAC contact information: https://www.intel.com/content/www/us/en/support/contact-support/apac-contact.html

LAR contact information: https://www.intel.la/content/www/xl/es/support/contact-support/lar-contact.html

North America: Phone Number 1-916-377-7000, Monday – Friday 7:00 AM to 5:00 PM (Pacific Time).

Any questions, please let me know.

Regards,

Albert R.

Intel Customer Support Technician