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I recently purchased an MSI laptop and it came with COD Black Ops 4. I visited the URL where I am supposed to enter my 'master key' but the survey gets stuck loading with the loading animation. How do I fix this?
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Link Copied
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I'm having this EXACT issue. I purchased a Lenovo Legion y7000 on costco.com, got an email today with the instructions and a master code. Tonight, I was able to try and get it. Tried it on Chrome, Edge, Explorer and Safari across Mac OS and Windows 10...all sit there and spin on the screen after I click "Submit" on the consent to terms pop up window. Survey never loads. Please help us? :D
Thanks!
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Same problem here :/
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Same here please help!
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Yep, that's exactly the same screen I see on all browsers and all platforms...Win10 home, iOS, Mac OS, Android...doesn't matter.
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Just bought a intel i9 9900k with the code from scan and i cant fill the survey in either !
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Bumped to the top, help us please?
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I am having this issue as well. I tried to make a support ticket from the page, but it just came up with an error submitting the support ticket.
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I ran into the same. I found another promotion and submitted a ticket with it, it still referred to my master code so maybe they'll see it and be able to cross refer to this promotion? Let us hope...
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https://softwareoffer.intel.com/Redeem, enter your media code and click the support text at bottom to call up the form. Should work.
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SAME PROBLEM HERE!! DRIVING ME NUTS!!
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I'm having the same issue with the website hanging and errors on the support link. Went to intel's main page and created a support case through there.
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FINALLY WORKED!!!! WWOOOOOOOO
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